Provides highly service-oriented dispatch services, responsible for maintaining effective and efficient communications among the Public Safety dispatch center, officers in the field, outside emergency services agencies, the campus community and the public.
Essential and Related Functions:
Receives and takes action on all emergency and non-emergency calls made to Public Safety.
Dispatches Public Safety staff as necessary and appropriate, and maintains communication to ensure that all pertinent information is received.
Maintains appropriate logs and records within the dispatch function of the department.
Receives and transfers calls on the University switchboard system. Monitors alarm systems, cctv camera systems and other security related technologies in the Public Safety dispatch center.
Acts as a knowledgeable resource to students, staff and visitors to campus. Provides general information such as directions as well as more up to date information about campus events.
Other duties as assigned.
Position requires a minimum of a high school diploma or equivalent.
Prior dispatch center experience is preferred.
Successful candidate will have a working knowledge of computer programs such as email, word processing and basic spreadsheets. Prior experience with security-related technologies preferred (i.e. CAD/RMS systems, cctv camera systems, access control systems, etc.)
Successful candidate will possess a high degree of reliability, ability to maintain high degree of confidentiality, and ability to work independently as well as part of a team.
Successful candidate will also possess the ability to relate well to students, faculty and a diverse community.
Must possess a valid Virginia driver's license and a good driving history.
Must be able to pass an extensive background check.
Washington and Lee University is an independent liberal arts university founded in 1749, named for an early benefactor (George Washington) and an innovative president (Robert E. Lee). The campus is a national historical landmark, the city offers small-town charm, and the Allegheny and Blue Ridge Mountains provide unparalleled surroundings. Students govern themselves in a community based on trust a...nd honor. The faculty of teacher-scholars pursues a student-oriented approach to scholarship and nurtures lifelong relationships with the pupils. The curriculum blends traditional liberal arts and sciences with pre-professional programs in business, journalism and law. W&L prepares graduates for a life of learning, achievement, leadership, service and engaged citizenship in a global society.