This position is responsible for directing the student academic within the office of Viterbi Admission and Student Affairs. This position reports to the Senior Associate Dean for Viterbi Admissions and Student Affairs.
Academic Services is responsible for managing the day to day advisement and academic support services for all undergraduate students within the Viterbi School. This position manages three full-time staff. A significant component of this position is assisting in the monitoring of retention activities. This position serves as one of the primary points of contact on undergraduate issues for a variety of offices across campus including the Registrar's office, Academic Review, Provost Undergraduate Program office, Academic Support Services, etc.
Development and management of orientation programs for Viterbi undergraduate students.
Development of academic support workshops to meet the needs of current undergraduate students. In addition, close collaboration on the design of programs and workshops is done with the Center for Engineering Diversity, Viterbi Student Engagement and Career Connections, as well as a variety of departmental offices.
Advisement and monitoring of at-risk students within the Viterbi School. These include working with advisement and student support staff in identifying and working with students who are on academic probation and/or students who are in crisis and who are at risk of not continuing their degrees.
Management of all databases related to advisement and enrollment issues.
Assisting with and monitoring the enrollment management of key courses for undergraduate students pursuing degrees within the Viterbi School. This includes monitoring enrollment and being cognizant of upcoming enrollment trends for future semesters and communicating those trends to departmental staff.
Coordination and oversight of monthly departmental advisor meetings to insure there is consistency across the various departments within the School.
Development and management of the First Year Excellence Program for first year students including advising and assigning cohorts of students to advisors, including managing a cohort of student advisees.
Development and oversight of website and other communication materials related to Academic Services, including review of sites developed by staff and maintaining currency of current sites; oversight for the development of the Viterbi undergraduate bulletin, Viterbi Connect newsletter, etc.
Serves as the Viterbi School representative on various university committees, including the Student Affairs Council and the Orientation Steering Committee.
Supervision of an Associate Director and two Assistant Directors in meeting their areas of responsibility, which include the coordination of the Engineering Honors Program, Viterbi Academic Resource Center, Merit Research Program, etc.
Assist the Senior Associate Dean as needed in strategic goal-setting and program/process development. Maintains professional and current knowledge as it relates to advisement issues and college student development issues to improve practices within the School.
Master’s degree Combined experience/education as substitute for minimum education
Minimum Field of Expertise:
Supervisory experience in student programs and services.
When the University of Southern California opened its doors to 53 students in 1880, Los Angeles still lacked paved streets and electric lights. Today, the University of Southern California is one of the world?s leading private research universities and operates an integrated academic medical center that serves more than a million patients each year. An anchor institution in Los Angeles, a global ...center for arts, technology and international trade, USC enrolls more international students than any other U.S. university and offers extensive opportunities for internships and study abroad. With a strong tradition of integrating liberal and professional education, USC fosters a vibrant culture of public service and encourages students to cross academic as well as geographic boundaries in their pursuit of knowledge.