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Residential and Student Services Programs (RSSP) is part of the Division of Student Affairs under the direction of the Associate Vice Chancellor of RSSP. RSSP provides residential student housing, family housing, residential life programs, facilities services (maintenance/design, custodial, desk operations) self-operated dining services for undergraduate and graduate students and their families, as well as child care services for students, faculty, and staff. RSSP also conducts a year-round conference business, operates seven campus restaurants, and manages several faculty apartments.
We are seeking a Temporary Senior Custodian who reports directly to the Custodial Supervisor or Lead Custodian and performs all duties assigned. The position is responsible for maintaining the appearance and cleanliness of specific areas using approved products, methods and frequencies which have been approved by the Custodial Supervisor.
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This position provides service to residents, students, faculty, staff, and conference attendees and it interacts with customers in all RSSP departments and facilities. Under general direction, this position performs custodial services for RSSP's functional areas. The abilities of the incumbent will have direct and profound impact on the success and satisfaction level of customers within the area of responsibility. This is a high-visibility position whose presence and quality of work will be readily apparent to colleagues and customers alike.
Provide quality customer service during each interaction with internal and external customers.
Operate, maintain, set up and dismantle a full range of cleaning equipment. This includes, but is not limited to the following items: vacuum cleaners, buffers, pressure washing equipment, wet/dry vacuums, floor scrubbing and/or polishing machines.
In offices, lounges, student common areas, lobbies, hallways, stairwells, walkways, outside steps, terraces, balconies, trash and laundry rooms, kitchenettes, and other designated areas:
Dust, wipe, and clean moldings, windowsills, handrails, door tracks, radiators, furniture, inside windows on all floors and outside windows on ground floor levels, and other designated areas.
Sweep, mop, and clean floors and stairwells.
Strip or scrub floors using buffers, auto scrubbers, and other designated equipment.
Vacuum, sweep, shampoo, and spot-clean rugs, carpet and other materials.
Clean, polish and wax floors and some furniture.
Clean fireplaces, mantels, screens; laundry machines; kitchen appliances.
Clean and disinfect shower stalls; urinals and toilets; wash basins/sinks; mirrors, frames and shelves; painted and/or glass walls, partitions and doors; windows; locker fronts; ceiling, light covers and vents.
Replace paper products as needed
Pick up trash and debris. Clean and empty wastebaskets and other receptacles.
Pull trash chutes.
Remove and transfer compost and recycling items to central location.
Clear minor drain stoppages.
Report damage and maintenance repair needs.
Residential/Meeting Room Set-ups: Move and set up folding/stationary tables weighing up to 40 lbs.; arrange chairs and other furniture; clean rooms; follow check list for set-up arrangements and amenities to be provided on the tables. Clean chalk/white boards and rails.
Perform occasional overtime and other custodial duties as requested by supervisor.
Dust and clean light fixtures, Venetian blinds, vent covers, upholstered furniture.
Under the direction of either the Custodial Supervisor or Lead Custodian, the position performs some or all of the following tasks when cleaning student rooms at move-out:
Remove all trash, tacks, tape, posters, papers and any other items adhered to any surface.
Sweep and vacuum carpeted floors.
As a team, move furniture weighing up to 240 lbs.; move furniture by rotation and ensure all areas of the floor are cleaned.
Vacuum corners, under radiator, top of drapes, desk, drawers, back of drawers, foot lockers/drawer units; closets/wardrobes.
Clean windows, sills, mirrors and light fixtures.
Wash and damp-wipe all areas and surfaces of all furniture including closets/ wardrobes; footlockers/chests of drawers; bookcases; desks and desk chairs; chests of drawers; and under bed storage units.
Wash and clean trash can walls, windows and tracks; and doors inside out.
Turn mattresses and replace mattress pads.
Report any damages.
Collect, document location item was found, and turn any items forgotten by residents in to the Supervisor.
Make beds, both independently and as a team with another Sr. Custodian. As a team, move furniture weighing up to 240 lbs. Empty trash, clean all surfaces, vacuum/sweep, put out amenities, change towels and linen, and report any damages.
Bag and accurately count all linen. Deliver linen to buildings and ensure that all linen procedures are followed.
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Custodial cleaning operation experience, including experience in use of custodial equipment such as buffers and floor machines, power washers, blowers, and vacuum cleaners.
Knowledge of cleaning products and methods used to maintain different types of floor surfaces (tile, wood, cement, carpet).
Knowledge of healthy and safe work practices, personal protective equipment (PPEs), and MSDS sheets.
Ability to lift up to 25 lb. and move up to 100 lb.
Ability to walk several flights of stairs (up to 8 floors) within a single building, carrying various supplies and paper products.
Ability to learn and practice security procedures related to unlocking/locking/securing of buildings and keys.
Basic English skills (reading, writing, listening, speaking), including ability to read documents, MSDS and warning labels in English.
Ability to comprehend technical and safety documentation and follow oral and written instructions related to the use of position-related equipment, tools, and the safe use of chemicals.
Ability to communicate clearly and convey information effectively in person, radio, etc.
Ability to gain basic understanding/knowledge of University environment, mission, and operational needs.
Ability to work with minimum of supervision in isolated areas, or in a building with heavy customer traffic.
Basic skill to evaluate, trouble-shoot inquiries, establish priorities, follow plans and complete goals/objectives.
Ability to maintain respectful, civil, professional, and customer-friendly behavior.
Excellent customer service skills, which include ability to take customer requests in customer-friendly manner and follow through.
Ability to work within a team environment.