Minimum Qualifications: New York State Department of Civil Service Eligible List or eligible for transfer.
Job Standard / Operational Needs: This position is supporting the Emergency Department at the Community Campus. Schedule is based on 40 hours per week. Rotating Shifts (Evenings/Nights), including every other weekends and holidays on rotation. Duties include, but are not limited to: refer incoming calls and messages; greet and assist patients and visitors; conduct a courteous, professional interview with patients gathering and entering all demographic and insurance data into computer systems; obtain required signatures; distribute forms and patient cards appropriately; identify and attach patient bracelets. Will prepare, update and file records; initiate patient diagnostic services; process physician and nursing staff orders, etc. Will assist supervisor with census reports, new employee training, and other duties as assigned. Ability to prioritize work, handle multiple tasks effectively in a timely, accurate manner and function under stressful situations is essential. Must be able to communicate effectively in order to transfer information. Excellent communication, customer service and organizational skills are necessary. Computer skills and knowledge of medical terminology desired.
About State University of New York Upstate Medical University
SUNY Upstate Medical University in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees. Affiliated with the State University of New York, Upstate's mission is to improve the health of the community through education, biomedical research and health care. Upstate Medical University's educational mission is anchored by i...ts four colleges?Medicine, Nursing, Health Professions and Graduate Studies (biomedical sciences). Since 2006, student enrollment has grown by 30% as Upstate responds to the needs of the region. As a biomedical research enterprise, Upstate focuses on the most prevalent human diseases, including cancer, diabetes, heart disease, nervous system disorders, vision, and infectious diseases. The quest for treatments and cures is built upon expertise in structural, molecular and systems biology. Upstate also offers many clinical trials for patients. The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital; Upstate University Hospital at Community Campus; Upstate Golisano Children's Hospital, and numerous satellite sites.