To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
7 to 10 years’ experience with direct oversight of training delivery and evaluation or equivalent experience preferred.
Bachelor’s degree in Business Administration or 5-7 years of business management experience
RCDD certification required
Knowledge of operations and logistics.
Knowledge of international markets preferred.
Experience in managing authorized or 3rd Party training providers.
Ability to overcome obstacles with diplomacy and tact; manage a variety of tasks simultaneously and interfaced positively with a diverse staff to accomplish organizational goals
Prior experience in training operations to achieve improved quality and efficiency goals addressing the needs of the market
Strong proven track record of measuring and reporting training effectiveness and the revenue impact to the business.
Association /not-for-profit experience a plus
Strong financial acumen
Strong contract/negotiation skills
Skilled in project planning, implementation, and management of multiple processes.
Skilled in time management and executing in an environment of competing priorities.
Strong communication skills; written and verbal
Strong customer service skills; Ability to build strong rapport with business partners
Work both independently and within a team.
To perform this job successfully, and individual should have knowledge of:
Strong PC skills and expertise in MS Office (Word, PowerPoint, Excel, Outlook)
Customer Service Databases
30% (primarily by air): Travel to BICSI conferences (as required) and authorized provider facilities. Fulfill back-up instructor responsibilities as assigned. Must have or be able to obtain a US passport for international travel.
Submit your cover letter and resume electronically to BICSI, Attention: Bernie Currie, Director of Human Resources, 8610 Hidden River Parkway, Tampa, Florida 33637; E-mail (email@example.com) or via Fax (+1 813.769.1846).