Lead, Clinical Informatics Cisco-UCSF Healthcare Interoperability Center
About the Cisco-UCSF Healthcare Interoperability Center Established in September 2015, the Cisco-UCSF Health Interoperability Center is a co-development partnership between two leaders in their respective industries. Cisco is an industry leader in networking, connectivity, the Internet of Everything, and has a large suite of software and services offerings that have been used to create interoperability in many industries. UCSF is one of US News’ top 10 hospitals and a national leader in NIH research funding. The UCSF Center for Digital Health Innovation (CDHI), founded in 2013 under the direction of Dr. Michael Blum, is a renowned thought leader in digital health. In partnership with technology companies from startup to enterprise, CDHI helps speed up the digital health innovation cycle, validating products, and enabling faster implementation into everyday healthcare.
Together, combining existing Cisco technologies with new healthcare-specific software, Cisco and UCSF will develop the Healthcare Interoperability Solution. The HIS will be a suite of technologies that will facilitate true semantic interoperability—relevant information seamlessly available within the context of clinical workflows—far beyond what is currently achieved with health information exchange. The HIS will meet CDHI’s mission of catalyzing innovation in digital health by allowing innovative companies to send and receive information to and from the EHR and other information systems with minimal overhead.
About the Lead, Clinical Informatics Role This is a rare opportunity to have early influence on the direction of a unique product offering aiming to solve one of healthcare’s greatest challenges—interoperability. There are myriad possibilities for improving inefficient healthcare workflows through APIs and smoothly connected and interoperable health IT systems. You have the opportunity to provide your voice into prioritizing which problems should be targeted as well as what applications can be connected and integrated.
In this role, you will be responsible for defining clinical use cases for the Healthcare Interoperability Solution (HIS), working on their development, and helping to lead their implementation into the clinical setting. You will have a key voice in defining the overall clinical strategy and roadmap for the HIS product. You will work very closely with and report to the Director of Clinical Informatics.
This role is for a clinician (MD, NP, PsyD, or PA) who is both a practicing clinician and has experience in clinical informatics. You should be ready to welcome uncertainty and have a toolkit for iterating on a solution in the midst of such uncertainty. You should be eager to seek out input from other clinicians and stakeholders in healthcare to help inform product design.
Responsibilities • Provide input into designing overall Healthcare Interoperability Solution (HIS) product definition and strategic direction. • Have ongoing dialogue with external “key opinion leaders” and internal UCSF clinical domain experts to help inform clinical use cases and workflows for the HIS. • Based on the above, propose, gain approval for, and guide development of clinical workflows to be built into the HIS. • Working alongside a project manager and design lead, lead a joint Cisco-UCSF project team toward development and initial implementation of each clinical workflow. • Working alongside business development team, meet with potential partners (app developers and vendors) to describe and discuss clinical needs and consider their app for inclusion. • Work with clinical implementation sites to help train, implement, and achieve adoption of designed workflows. (Starting with UCSF) • Assist with clinical validation and QA of data flowing between systems. • Provide input into clinical research and validation studies of HIS and its components. • Assist in evangelizing and growing catalog of HIS “app marketplace.” • Develop "feature-rich applications" (FRAs) into the HIS portfolio, including working on the selection process, procurement process, development process, and implementation process. • Develop and manage a roster of clinical domain experts who can inform product design and serve as “front line” implementation leaders.
Skills and Background • Practicing clinician (MD, NP, PsyD, or PA). Expected to continue minimum of 20% clinical practice, ideally 30%. • At least 2 years (part-time or full-time) of experience in clinical informatics design, development, and implementation. • Willingness to work on informatics projects outside of specific area of clinical expertise. • Basic skills in planning and leading QI projects. • Comfort with agile project processes. • Comfort with or willingness to learn modern collaboration tools such as Box, Trello, or Slack. • Comfort working in multi-stakeholder environment with multi-disciplinary and cross-organization team. • Bonus: Software development skills. Formal design training.
UC San Francisco seeks candidates whose experience, teaching, research, or community service has prepared them to contribute to our commitment to diversity and excellence.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and high-quality patient care. It is the only UC campus in the 10-campus system dedicated exclusively to the health sciences.