1+ months

210166800 - CIB - Quality Specialist/Skills Coach

Phoenix, AZ 85003
  • Job Code
As a Skills Coach, you will assist with quality control activities to ensure adherence and consistency of Standard Operating Procedures. Individual will be responsible for performing quality control reviews of processed work including, but not limited to new hire batch processing, high risk extractor processing, End-to-End Processes which include Platform and Procedural Changes, etc. This individual will perform side by side observations with employees and provide recommendations for enhancing performance to employee and supervisor, share best practices for performance improvement, and will assist in training and cross training of staff in departmental functions. This individual will also be responsible for accurate entry of quality and opportunity information into our Quality tool, and the instructional feedback, collection and maintaining of all data associated with performed quality reviews.
Keyword: card%20services
Posted: 2021-09-01 Expires: 2021-11-03

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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210166800 - CIB - Quality Specialist/Skills Coach

JPMorgan Chase & Co.
Phoenix, AZ 85003

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