The ADA Coordinator reports to the Senior Director of the Office of Equity. This position works with the Associate Vice President for Equity, Senior Director of Equity, campus, and college officials handling materials of a confidential and/or sensitive nature. This position is a full-time, twelve-month staff position.
The ADA Coordinator’s primary duty is to analyze reasonable accommodation requests from staff and faculty and to coordinate University programs and responsibilities to assure compliance with the Americans with Disabilities (ADA) Act, Sections 503 and 504 of the Rehabilitation Act of 1973, and other federal and state laws and regulations pertaining to persons with disabilities. In addition, the ADA Coordinator will perform occasional investigations, primarily related to complaints of disability discrimination, brought by staff, faculty, and students. The individual must (1) conduct a thorough and timely analysis of all requests for reasonable accommodations from staff and faculty; (2) serve as a resource person regarding the University’s Reasonable Accommodations Policy and Policy on Discrimination and Harassment, as it pertains to disability discrimination; (3) proactively assess and make recommendations regarding accessibility on campus; (4) collaborate with campus offices and partners, including the Office of Student Affairs, the Office of the Provost, the Office of Human Resources and leaders in the University’s schools and units; (5) maintain consistent communication with the Senior Director for Equity regarding trends/concerns pertaining to accessibility, complicated accommodation requests, and other highly sensitive and confidential matters; and (6) conduct occasional investigations into complaints of discrimination (primarily disability discrimination) brought by students, faculty, or staff. Working Conditions: Typical office environment with standard equipment. Position may require travel between Evanston and Chicago campuses and off-campus locations. Duties may require occasional evening and weekend availability.
Analyzes ADA/Section 504 reasonable accommodation requests submitted by faculty and staff with disabilities, which typically includes (1) communicating with the individual requesting the accommodation, the individual’s supervisor, the individual’s medical provider, and other necessary parties (e.g., the Office of Human Resources); (2) determining if the accommodation requested (or an alternative accommodation) should be granted, and; (3) drafting an accommodation determination letter at the end of analysis.
Maintains current information regarding state and federal laws and regulations as well as the best practices of other universities and private employers concerning the rights of individuals with disabilities and ways of providing reasonable accommodations to individuals with disabilities while maintaining program performance standards.
Develops and maintains written materials and other informational pieces and broadly disseminates information regarding the ADA/Section 504 and the University’s policies relating to persons with disabilities.
Designs and provides presentations for staff and faculty on the provision of equal opportunities for individuals with disabilities.
Serves as central intake for matters relating to the ADA, including reasonable accommodation requests and complaints of disability discrimination.
Provides recommendations and serves as subject matter expert with regard to accessibility for individuals on campus.
Maintains records and provides an annual report documenting the University’s progress with regard to accessibility, data regarding reasonable accommodations, and other pertinent information.
Provides prompt, thorough, and equitable investigation/resolution of complaints and inquiries from students, faculty, and staff, as well as the public, regarding compliance with the ADA/Section 504 and other applicable federal and state laws regarding discrimination on the basis of disability.
Drafts written investigation findings regarding allegations of discrimination and non-compliance under the ADA/Section 504 and other applicable federal and state laws regarding discrimination on the basis of disability.
Participates in conferences, workshops, trainings, etc. to stay current in field.
Provides information and assistance to Senior Affirmative Action Analyst with regard to the University’s Affirmative Action Plan for Individuals with Disabilities.
Serves on related committees as requested.
Performs other related duties as assigned or requested.
Investigation and outreach duties may require occasional evening and weekend availability.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree; or appropriate combination of education and experience;
Over 3 year’s relevant professional experience;
In depth knowledge of Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and best practices with regard to equal employment opportunities for individuals with disabilities and accessibility;
Experience resolving concerns pertaining to disability discrimination.
Experience working in a higher education setting;
In-depth knowledge of ADA standards for accessible design, web accessibility, and best practices for creating and maintaining an accessible environment in a higher education setting;
Experience training large groups of employees regarding disability laws, policies, and best practices;
Knowledge of current trends and issues in federal and state laws pertaining to access and disabilities;
Ability to act independently, take initiative, and exercise sound judgment;
Ability to organize and conduct effective accommodation analysis and investigations, prepare concise and cogent written analysis of accommodation requests and complaints, and make recommendations for administrative action;
Excellent oral and written communication skills across a variety of constituent groups, including those with marginalized identities, organizational and analytical capabilities as well as maturity, good judgment, and problem-solving skills and work experience in a diverse community;
Strong attention to accuracy and detail;
Ability to efficiently manage a caseload of multiple complex matters;
Effective project management, organization and analytical skills and ability to meet investigation/accommodation timelines;
High degree of ethical professionalism regarding decision making, confidentiality is expected; and
Deep understanding of the principles of equal opportunity, the Americans with Disabilities Act/Section 504 of the Rehabilitation Act, and have a sincere appreciation for social justice, equity, and equality.
Strong presentation and facilitation skills with an emphasis on education and training for a variety of constituencies.
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 33128
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.