Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.
Virginia Tech seeks a highly professional, experienced, and innovative individual for the position of Associate Director for Processing Operations within the office of University Scholarships and Financial Aid. This position is responsible for: designing and implementing financial aid strategies, policies, and procedures that further the university's goals; ensuring compliance with all federal and state laws and regulations, and university policies and procedures; and, the set-up, maintenance, and day-to-day administration of complex financial aid programs. The position will manage institutional aid and campus-based funds to prevent over or under expenditures of funds, and assist the Director with the development of an awarding strategy. The Associate Director supervises select assistant directors and managers, and oversee a staff between 11 and 15 full-time staff.
Successful candidates must possess a bachelor's degree with demonstrated leadership and administration of federal and state financial aid programs at a college or university; considerable knowledge and understanding of contemporary best practices in financial aid management especially as it relates to Banner processes; an in-depth understanding of financial aid regulations; excellent interpersonal and communication skills; the ability to multi-task and meet competing deadlines; and a commitment to student-focused processes and communications. Demonstrated supervisory experience. Demonstrated employment history of working collaboratively with academic and administrative areas as well as understanding of technological infrastructure of financial aid processes. Experience leading and conducting operations and business processes reviews and developing process evaluation. Comprehensive knowledge of federal Title IV financial aid programs and previous financial aid administration experience. Demonstrated ability to understand and interpret complex federal statutes and regulations. Strong command of COD, CPS, NSLDS, and financial aid processing systems. Ability to make independent decisions and exercise sound judgment. Demonstrated ability to use data analytics to support and to review business decisions.
Master's degree. Significant progressive work experience in Scholarship and Financial Aid positions at four-year public universities with enrollment that exceeds 15,000 students. Extensive knowledge and experience working with the Banner system.
Employee Category: Administrative and Professional Faculty
Appointment Type: Regular
Tenure Status: Non-Tenure Track
Percent Employment: Full-time
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.
For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.
Virginia Tech takes a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealth's most comprehensive university and its leading research institution, Virginia Tech offers 240 undergraduate and graduate degree programs to more than 31,000 students and manages a research portfolio of more than $513 million. The university fulfills its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and across Virginia.
Through a combination of its three missions of learning, discovery, and engagement, Virginia Tech continually strives to accomplish the charge of its motto Ut Prosim (That I May Serve).