Field Based Community Healthcare Worker - Multiple Locations, LA
March 14, 2018
New Orleans, Louisiana
Position Description:Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.As a Community Healthcare Worker, you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education.Primary Responsibilities:Engage members either face to face or over the phone to have a discussion about their health Review available member service records and relevant documentation (e.g., utilization history, functional level, stratification information, current plan of care) Conduct comprehensive member assessment that includes bio-psychosocial, functional, and behavioral health needsUtilize interviewing techniques and active listening to collect and retain member information and incorporating responses as they are presented to complete assessment Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs, preferences, and objectives Identify when supplemental assessments are needed and conduct supplemental assessmentsEngage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs, preferences, and objectives
Required Qualifications:High School Diploma / GED (or higher)3+ years of experience working within the community health setting in a health care roleMust have resided within the community for 2+ yearsKnowledge of culture and values of communityFamiliarity with the resources available in the communityField based experienceMust live in one of the following locations: New Orleans, Jefferson Parish, St. Tammany Parish (Northshore region), Livingston Parish, Terrebonne Parish, East Baton Rouge Parish, Ascension Parish or Bossier City / Parish (Shreveport region)Preferred Qualifications:Bachelor's Degree (or higher) in Social Work and / or Health Care AdministrationLicensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Medical AssistantBilingual in Spanish and EnglishCHW AccreditationExperience working in Managed CareKnowledge of Medicaid populationCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Field Based, Community Healthcare Worker, LA, Louisiana
Internal Number: 748111
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.