Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equality, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu.
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.
This position serves as a coordinator and manager for the Student Affairs Office on the Doheny campus, supports the Dean of Student Life at Doheny in her overall responsibilities, assists the Deans of Student Life for both campuses with records and resources for a wide variety of student issues, supports the Assistant Director of Civility with Student Conduct record management and provides administrative support for the operations of the Mount MentorNet Program. As International Student Liaison she assists international students in navigating the university and accessing Mount services.
Duties and Responsibilities:
Supports the Dean of Student Life at Doheny with her overall responsibilities.
Supervises the Student Affairs student employees including the selection, training, supervision and evaluation of student managers, and up to 12 student employees. Including meeting with the students monthly for a one-on-one developmental conversation, holding monthly student staff meetings and coordinating a team development meeting per semester.
Supervises the Doheny Student Lounge student employees (up to 8) and supports the Dean in its operation.
Provides administrative support for the Mount MentorNet Program.
With oversight from the Deans of Student Life, monitors Plans of Care, behavioral contracts, agreements and arrangements to support students in crisis (e.g. suicidal, experiencing serious mental or physical health issues, and/or in need of social services) including follow-up with students.
Ensures that Students of Concern records are maintained in accordance with university policies and applicable laws.
Supports the Assistant Director of Civility and Student Affairs with Civility and Conduct record management and assists with programming for civility, conduct and other student issues.
Maintains relevant components of the Student Life Programming Calendar as well as the Civility and Conduct webpage and portal page.
Collaborates and consults with other departments in assisting Students of Concern (i.e., Counseling and Psychological Services (CPS), Health Services, Learning Assistance Programs (LAP), Campus Security, Residence Life, Academic Deans, Title IX, and appropriate academic administrators and faculty from around the university.)
Serves as a member of Student Intervention Assessment Team (SIAT), provide reports to SIAT on students, coordinate follow-up actions as directed and serve as a backup representative for the Assistant Director of Civility and Student Affairs.
Designs office-filing systems (electronic and hard copy); organizes and maintains files (including confidential files); maintains, updates, and reviews reference materials and student work manuals.
Maintains confidential employee and student files
Develops creative, effective marketing for university events and programs.
Creates and maintains positional operations manual.
Coordinates webinars and meetings as requested including room reservations, distribution of materials, catering requests and meeting summaries.
Maintains department Display Cases, SA Calendar, and board on a monthly basis for student body.
Supports the division programs by staffing events and programs including, but not limited to: Transfer Orientation, Parent Orientation, Welcome Week, Graduation, Mary's Day, Baccalaureate Mass, Presidents Invitation to serve event, etc.
Supports the administration in the Division of Student Affairs by setting meetings, distributing materials in a timely fashion, creating reports and drafting meeting summaries, serving as a backup to the Assistant to the VPSA when needed.
Assists with the yearly updates of the Undergraduate Student Handbook as needed.
Takes minutes at meetings if needed.
Makes travel arrangements for VPSA, AVPSA, and Dean as requested.
Performs additional tasks or duties as assigned by the Deans of Student Life or other designees.
Knowledge of student development theory and problems/issues typically encountered by college students, including international students.
Knowledge of current legal issues in higher education relevant to students.
Demonstrated ability to manage crisis situations.
Familiarity with common challenges faced by college students.
Demonstrated ability to efficiently organize materials from different constituents.
Demonstrated problem-solving skills particularly in a team setting.
Demonstrated data and records management skills.
Abilities and Skills:
Excellent interpersonal, verbal and written communication skills and problem-solving and analytical skills.
Ability to build and maintain successful collaborative relationships in a diverse campus community.
Proficient in computer programs including Microsoft Office, Maxient and Colleague.
Drive and flexibility to work in a high-paced environment with frequent interruptions
A bachelor degree is required and a master's degree in higher education or counseling is preferred.
Two to three years of full-time work experience in a university setting within Student Affairs.
Experience in student record management.
Work Location: Doheny Campus (Downtown Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic programs, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.