IS Clinical Applications Associate Analyst (Ambulatory), Full-Time
Nemours Childrenâ€™s Health System
February 12, 2018
As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children â“ even those who may never enter our doors â“ through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
Nemours is seeking an IS Clinical Applications Associate Analyst (Ambulatory), Full-Time to join our Nemours Children's Hospital team in Orlando, Florida.
Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve, we also provide specialty outpatient care in several clinics located throughout the region.
This position is responsible for providing direct support to end users in the efficient and accurate utilization of IS clinical applications, bedside technology and the electronic medical record. Associate Analysts participate in building, testing and validating of new functionality and engaging in custom configuration activities. Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with clinical applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data and systems integrity risks.
Achieve and maintain application specific certification in accordance with vendor requirements when available.
Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of IS clinical applications, bedside technology and the electronic medical record.
Conduct clinical workflow analysis and assess the need for workflow redesign and process improvement.
Assist in configuring clinical applications to meet the requirements of clinical departments while maintaining and promoting enterprise standards for the electronic environment.
Participate in the evaluation, testing and validation of new release and upgrade functionality.
Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals.
Facilitate change and employ change management methods in advancing innovation, technology and decision support.
Respond to assigned Service Now tickets within the defined timeframes.
Associate's Degree required.
Minimum of one (1) to three (3) years' experience required.
Minimum of 1 years experience in a clinical setting preferred. Prior Nursing, Clinical experience, or Healthcare Operation experience preferred.
Achieve and maintain one or more application specific certifications in accordance with vendor requirements.
RN must maintain current RN license.
If an RN or other Clinical Provider must maintain that license.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique âœBridge to a Healthy Futureâ pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.