The Research Division, headed by the Office of the Vice Provost for Research (OVPR), enables and advances the university's research priorities as well as research activities of Cornell colleges, schools, and research centers, institutes, and laboratories. From the laboratory bench to the hospital bedside and from cultural evolution to concepts in sustainability, our researchers and scholars are translating discovery into meaningful, measurable impact that is changing the world for the better.
The Research Administration Information Services (RAIS) group within OVPR has a mission to improve the research administration experience at Cornell through easy-to-use software tools and to enable smart decisions for the institution through quality data.
The Business Analyst will play a key role in these efforts, providing business analysis services towards the successful implementation of a new Research Administration Support System (RASS). This is an exciting implementation project for the University, with the potential to have a significant positive impact across the Ithaca and Cornell Tech campuses.
With an obsession for clean presentation of ideas and accurate details, you will work with functional and technical staff to create specifications with relevant user stories, data requirements, and logic conditions to be implemented in the system and will be responsible for driving the testing process; creating detailed test plans, scheduling test sessions, reporting results, and coordinating resolution of open issues. You'll also work with the Vendor to produce training material and update the system guide site along with helping troubleshoot customer issues with software modules that go live during the implementation project.
Of utmost importance to this position is a commitment to service excellence; to provide efficient and friendly support to RAIS customers. You are expected to continually seek ways to improve and enhance RAIS services, champion the need for excellence in design, user experience, and data quality, and be a strong partner with the research administration functional staff in providing support to the Cornell research community.
Bachelor's degree or equivalent combination of education and experience
5- 7 year's of business analysis experience using formal business analysis methodologies
Ability to work with functional staff to elicit business needs and translate them into functional software and design requirements
Experience writing test plans and coordinating testing efforts with functional users
A strong commitment to continuous business process improvement towards efficiency and ease of operation
Demonstrated user focus with a strong will to provide the smoothest software user experience possible, and experience utilizing user interface design methods and resources towards that end
Ability to work in a dynamic environment and adjust to changing priorities as business needs evolve
Superior written and verbal communication skills
Excellent presentation, analytical, and organizational skills
Demonstrated commitment to service excellence with proven initiative towards personal and organizational growth
Experience in higher education
Experience with research administration
Experience with user-centered design
** This is a three year term position.
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No Visa sponsorship is available for this position.
No relocation assistance is available for this position
University Job Title:
IT Business Analyst IV
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