At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Operations Center and discover how your talents can change lives. Yours included.
This Control Room Operations Dispatcher will be responsible for:
Monitoring and operating all hospital audio and visual security equipment including closed‑circuit surveillance cameras, intercoms, security computer systems linked to door and panic alarms throughout the hospital complex, and remote access door systems.
Providing access control for parents, patients, visitors and employees to neighboring institutions. Providing access for ambulance transfers and medflights.
Monitoring and providing access to all loading docks and other areas within the complex.
Monitoring all fire alarm systems for the hospital complex. Activations of internal drill procedures and dispatching.
Contacting Fire Department through use of direct emergency phone and informing the fire department of current alarm status and location.
Dispatching security and hospital engineering personnel and contacting appropriate hospital personnel to notify them of activity associated with the fire alarm systems. Inputting information through fire alarm keyboard to initiate such actions associated with the fire alarm system.
Monitoring, operating and interpreting information relevant to Life Safety and critical care systems within the hospital such as building engineering systems, facility automation systems, life support generators, and medical gas systems.
Assisting engineering and contractor personnel in performing drills, testing engineering and security equipment, including generators, elevator communications, fire alarm systems, door alarms and panic buttons.
Dispatching requests for assistance to appropriate security, safety, medical or hospital engineering personnel.
Initiating contact with senior hospital administrators, hospital's safety departments, and outside agencies such as police, fire, and public works departments, as well as ambulance companies, during situations such as internal and external disasters.
Maintaining duty logs, recording all pertinent activity during each shift.
Operating each shift independently, and being required to make decisions during emergency situations. Entering work orders for all maintenance requests.
To qualify, you must have:
A high school level of educational development and 1 to 2 years' experience.
The analytical skills to gather and interpret data in situations in which the information or problems are critical and life threatening.
The ability to exchange information on factual matters, schedule appointments, greet visitors, explain hospital policies, and/or relay messages to appropriate personnel.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2632414
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.