No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work.(sm) The Chief Executive Officer position for our upcoming, nationwide opportunities is a senior leadership position, where the incumbent has demonstrated experience in leadership, strategic planning and organizational, operational and technical skills. This individual directs the strategic development, growth and operations of the health plan in providing innovative care to the populations in the State. The overall goal of this position is to provide executive oversight and leadership for UnitedHealthcare so the needs of the members are met, and contractual compliance is achieved. This role is expected to lead their team to deliver on revenue, membership and operating income objectives, develop key provider relationships, establish an influential relationship with the state, direct and effectively develop strategic goals into specific business plans, and create a successful, collaborative team of people to achieve these goals. Primary Responsibilities: Strategy and Growth: Develops, translates and executes the business strategy and growth strategy for UnitedHealthcare Community & State Health Plan Effectively develops strategic goals and turns those goals into specific operating and business plans that are executed at the local health plan Identify market-specific and/or regional priorities and determine the appropriate strategic approaches that will drive business growth and differentiate in the marketplace Deliver value to members by optimizing the member experience and maximizing member growth and retentionRelationship Building: Collaborates with the state partners to build long-lasting transparent and trusting relationships Represents UnitedHealthcare at external events and organizations; interacts with Community & State leaders Build, develop, improve, influence and expand relationships with key government sector customer groups, providers/provider networks and government / regulatory stakeholders within the marketOperational Effectiveness: Drive high - quality execution and operational excellence by communicating clear directions and expectations Develops operational protocols to verify effectiveness and compliance that exceed the expectations and commitments made to the State partners Reviews medical expense drivers and creates plans to reduce the waste and increase the affordability of our programs Play an active role in implementing innovation solutions by challenging the status quo and encouraging others to dos Manage execution by delegating work to maximize productivity, exceed goals and improve performancePerformance and Satisfaction: Drive sound and disciplined decisions that drive action while effectively using financial knowledge and data to manage the business Provides leadership to and is accountable for the customer satisfaction, provider satisfaction, financial and operational performance of the Health Plan Accountable for delivering best in class quality, operation and clinical performance Understand and manage multiple levers of health plan profitability (e.g. rate advocacy, member retention, utilization management, Star performance) Analyze budget performance and variances throughout the fiscal year, and recommend and/or make necessary adjustments and correctionsLeadership: Lead and influence Health Plan employees by fostering teamwork and collaboration, driving employee engagement and leveraging diversity and inclusion Develop and mentor others while also building awareness to your own strengths and development needs Influence and negotiate effectively to arrive at win-win solutions Communicate and present effectively, listen actively and attentively to others, and convey genuine interest Lead change and innovation by demonstrating emotional resilience, managing change by proactively communicating the case for change and promoting a culture that thrives on change
Required Qualifications: Bachelor's degree 10+ years of operations experience in a Medicare / Medicaid industry, at-risk managed care environment 10+ years of experience in a senior leadership capacity 10 years of experience leading and managing people 5+ years working in a matrix organization 5+ years P&L experience Experience in strategic planning and development Demonstrated successful leadership skills in program execution and people management Proven leadership skills in both internal and external environments Ability to execute to short and long term growth and profitability targetsPreferred Qualifications: Master of Business AdministrationCareers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medicaid, Medicare, UHC, Executive, P&L, Managed Care, Government Health Plans, CEO, Chief Executive Officer, President
Internal Number: 709339
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.