No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm) Are you a subject matter expert using Six Sigma methodology to deliver outstanding results? Would you enjoy working in a culture that values integrity, compassion, relationships, innovation and performance? Assist us with strategic initiatives crossing business teams and operating groups as a Six Sigma Black Belt by championing the development and implementation of continuous quality improvement projects as part of our Continuous Process Improvement team.Position Description:Work with a team to provide end to end continuous quality improvement. Use pertinent data and facts to identify and solve a range of problems within area of expertise.Investigate non-standard requests and problems, with some assistance from others.Work within a specific knowledge area.Prioritize and organize own work to meet deadlines.Provide explanations and information to others on topics within area of expertise.Assess and interpret customer needs and requirements.Identify solutions to non-standard requests and problems.Work with minimal guidanceTranslate concepts into practice.Act as a resource for others with less experience.Consult and work with management in identifying process improvement opportunitiesQuantify quality results and trends and implement actionable improvements for the organizationChampion coordination and collaboration in all project, quality and implementation activitiesInteract with internal business units to expand quality discipline in all functional areas of the department.Participate in the design, development, implementation and monitoring of quality programsServe as a catalyst for changePipeline Requisition
Six Sigma experience (Black Belt experience or Green Belt Certification is a plus) 2+ years experience in process improvement, quality management, project management and/or business analysisBA/BS degree related field and/or equivalent education and experience requiredUnderstand the metrics used to measure performance.Ability to be multifunctional, to work with appropriate departments for the development of reporting needs and educational / staff development needs.Excellent customer service skills.Excellent written, verbal and presentation skills.At least intermediate skills in MS Excel and MS PowerPointPreferred skills in MS Access, Visio, MinitabThe ability to work independently and be self directed while still supporting the team as a whole.A strong preference for healthcare and/or insurance industry experienceExperience in Enrollment, Billing and/or Reconciliation preferredDemonstrated ability to communicate ideas clearly and concisely and to ability to facilitate meetings.Excellent time management, organizational, and prioritization skills and ability to balance multiple prioritiesTechnology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Internal Number: 698696
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.