Resident Directors work collaboratively as part of the Leadership Team of a Residential Learning Community (RLC). The Leadership Team of each RLC consists of a Faculty Director(s), a Spirituality Facilitator(s), an Assistant Resident Director(s), and a Resident Director. In some cases, the Leadership Team may also include a Jesuit in Residence. Under the coordination of the Resident Director, the Leadership Team facilitates the implementation of an RLC program that reflects the Jesuit mission of the University, namely the development of the whole person, and promotes a supportive and inclusive environment that encourages the academic, social, and spiritual growth of each student. In addition, the Resident Director serves in a collaborative role with Residence Life staff in overall program development.
Due to the live-in nature and high visibility of the position, it is essential that Resident Directors model the values of a Jesuit, Catholic university and demonstrate the Department of Residence Life's commitment to the mission of Santa Clara University.
Position is a full-time, 12-month, three year fixed term position ending June 25, 2021 and requires flexibility of work hours, including work performed on weekends and evenings.
Essential Duties and Responsibilities
1. RLC DEVELOPMENT
Communicate, support and implement the philosophy and mission of the University, the Office of Residence Life, and of the Residential Learning Community program.
In collaboration with RLC Leadership Team, facilitate the creation of an environment which promotes citizenship, respect, growth, academic success, compassion, and inclusive excellence among residents, staff and faculty in the RLC .
Provide leadership, direction and support for residential education initiatives including responding to resident needs and coordinating co-curricular programming that promotes the theme of the RLC .
Work collaboratively with other University departments to provide residents with opportunities to enhance academic excellence, explore the spiritual component of their individual development, and cultivate a passion for learning both inside and outside of the classroom.
Collaborate with a Faculty Director(s) to successfully implement 6-7 summer orientation sessions to introduce new students to their respective RLC and Santa Clara community standards.
2. COMMUNITY DEVLOPMENT
Maintain a positive presence within the RLC by being visible and accessible to residents, role modeling responsible behavior, personal integrity, and commitment to Jesuit education philosophy, specifically education of the whole person.
Serve as an advisor and resource for individual residents through personal consultation and conflict resolution.
Advise resident student leaders including, but not limited to, RLC Community Council and RLC Representatives.
Educate staff and residents about University emergency protocol and procedures.
3. STAFF SUPERVISION AND DEVELOPMENT
Supervise, train, and evaluate all RLC student staff members (1-2 Assistant Resident Directors, 6-12 Community Facilitators, Head Desk Assistant, 5-10 Desk Assistants).
Foster staff unity and teamwork through trainings, meetings, and staff events. Motivate student staff and empower them to promote student growth and development.
4. STUDENT SAFETY AND WELFARE
Serve as the primary University Conduct Hearing Officer for the RLC .
Oversee safety and duty procedures for RLC and promote and enforce policies that protect and ensure the general welfare of students.
Communicate, uphold, administer, and evaluate policies related to student life within the University and the RLC . Responsibilities include, but are not limited to, initiating disciplinary procedures when appropriate, adjudicating student conduct violations of students residing in your RLC in conjunction with the Office of Student Life, and the recruitment, selection, advising and training of Peer Conduct Boards, as assigned.
Exercise good judgment, ethical decision making, and responsible citizenship both on and off campus.
Effectively respond to and manage emergency and/or crisis situations via participation as the second-level responder in campus-wide duty coverage, requiring evening and weekend availability.
Serve as a campus security authority when informed of allegations regulated under the Clery Act.
Serve as a responsible employee for allegations regulated under Title IX.
5. HOUSING AND RESIDENCE LIFE OPERATIONS
Communicate, support and implement the philosophy and mission of the Offices of Housing and Residence Life.
Assist with coordination of all aspects of facilities management and assignment procedures within the RLC in partnership with the Housing Office.
Oversee fiscal management of RLC budgets.
Serve and contribute to one or more departmental and/or University committees, as assigned. Departmental committees include professional and paraprofessional selection and training, recognition, Peer Conduct Board, Justice Starts Here, among others.
Coordinate residence halls tours sponsored by Undergraduate Admissions, as assigned.
Provides Work Direction
Provides work direction to 1-2 Assistant Resident Directors, 6-12 Community Facilitators, One Head Desk Assistant, 5-10 Desk Assistants.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
Capacity to work in a 24-hour/7 day environment with the ability to quickly respond to and handle situations for the entire residential campus.
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
May be required to occasionally travel to outside customers, vendors or suppliers.
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
Mostly indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.
Comprehension of the Jesuit mission of the University, strategic initiatives, and major developmental issues of students at a highly selective, multicultural, residential university.
Knowledge of student development theory and philosophy of Residential Learning Community concepts.
Knowledge of housing functions essential.
Strong interpersonal skills required. Demonstrated ability to communicate professionally and effectively in both written and verbal form with a variety of stakeholders including, but not limited to, students, faculty, staff, and parents.
Experience working with housing assignments and facility related issues, including room changes and maintenance requests.
Experience adjudicating policy violations and an understanding of conduct philosophy.
Experience supervising others in a complex and dynamic environment.
Experience advising volunteer student groups.
Demonstrated ability to analyze and solve difficult problems and make well-reasoned and principled decisions on a variety of issues and situations.
Requires a high tolerance for ambiguity and extensive consultation to build consensus and to earn student, faculty and administrative support.
Ability to resolve conflicts utilizing counseling and arbitration skills.
Education and/or Experience
Master's degree in Higher Education, Counseling, Organizational Leadership or a similar program required.
Minimum of 1-2 years post undergraduate residential life experience. Previous professional experience preferred
Internal Number: STF000969
About Santa Clara University
Santa Clara University, a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offers its more than 8,000 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees. Distinguished nationally by the fourth-highest graduation rate among all U.S. master's universities, California's oldest operating higher-education institution demonstrates faith-inspired values of ethics and social justice.