Are you a compassionate, customer service focused ER Financial Counselor who enjoys helping customers? If so, read on!
When you join Lee Health, you'll enjoy getting involved to continuously improve your skills. Here, ER Financial Counselors feel welcomed, valued and respected, so it's no wonder we are in the 98th percentile for employee engagement when ranked against the national health care database. Having a career with Lee Health offers valuable growth opportunities, market competitive compensation, and exceptional benefits that address your holistic health. We even offer Tuition Reimbursement and / or Grants to grow your career with Lee Health.
Lee Health attracts the brightest stars, so if selected, we will contact you to discuss next steps.
As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.
Lee Health is the leading provider of health care in Southwest Florida and has served the citizens of Lee County and surrounding communities since 1916. Lee Health consists of four acute care hospitals, two specialty hospitals and comprehensive health care services in facilities and office locations throughout Southwest Florida. With more than 1 million patient contacts each year, Lee Health is the fourth largest public health system in the United States and one of the largest in Florida. Lee Health is a progressive, financially sound health care provider with over 11,800 employees, 1,300 community physicians and 4,500 volunteers and auxilians.