The Managing Director, Member Credit Business Systems role is to plan, coordinate, and guide all activities related to the acquisition, design, development, testing, implementation, deployment and support of information system and software applications supporting FHBLC's Member Credit business functions and other efforts as necessary.
This individual will apply demonstrated domain expertise, proven communication skills, problem-solving skills, and knowledge of best practices to guide the team on issues related to the design, development, and deployment of mission-critical information and software systems.
Strategy and Planning
Contributes to and maintains awareness of Bank's strategic business plans.
Create plans and set priorities to align Member Credit Systems team efforts with Bank strategy.
Develop staff understanding of connection between their work and Bank strategy.
Participate in operational management and governance of the IT Group.
Develop goals, objectives and operating procedure for the Member Credit Systems team.
Drives customer value through business aligned technology roadmaps and delivery against them.
Develop and manage diverse business partner relationships.
Assess, communicate and manage risk associated with IT investments and operations.
Remain current with developments in the technology field and promotes a controlled approach to experimenting with and adopting new technologies into IT workflows, processes and procedures.
Acquisition and Deployment
Manages the acquisition, development and deployment of new or enhanced applications and software solutions, to support Bank strategic objectives and operational needs.
Facilitates consultation with stakeholders to define business and systems requirements for existing and new technology implementations and information services in Member Credit functions.
With Business stakeholders guides the approval, prioritization, and control of projects and the project portfolio as they relate to the selection, acquisition, development, and installation of information systems.
Prepare and manage annual operational budgets for the Member Credit systems team.
Ensures all Member Credit system implementations and activities adhere to applicable Bank policy, standards and accepted Best Practice.
Develop and manage relationships with vendors supporting Member Credit systems development, testing and implementation efforts.
Focus on Diversity and Inclusion both in development of the team and in vendor relationships
Operations and Support
Manages and provides direction for the Member Credit systems team in support of business operations.
Demonstrates leadership and professionalism both internally and externally.
Manage and supervise staff including prioritization, performance management, career planning, mentoring and coaching as required.
Form and manage diverse and inclusive teams
Provides technical leadership to delivery process managers, business analysts and programmers working on application project teams.
Develop an understanding of customer business model and operations. Ensure IT support for safe and sound operations.
Cultivates, disseminates, and enforces functional policies, procedures, software development and quality assurance best practices.
Provide guidance and oversight to architecture and design decisions
Oversee contracts for acquisition and support of software, tools and services needed to support Member Credit systems development, testing and implementation efforts
Manage performance of vendors supporting Member Credit system development, testing and implementation efforts
Develops talent and leadership in a strong team by identifying potential, developing and motivating team members.
Promote a culture of collaboration, continuous improvement, quality and accountability.
Actively participates in meetings and champions corporate decisions.
Partners with Human Resources to recruit and select staff with the talent to meet current and future needs.
Bachelors degree or 10 years work experience in Information Technology, Banking or Capital Markets.
Knowledge and Experience
10 years' direct experience in managing IT systems acquisition, development and deployment
Experience managing cross functional teams
Demonstrated expertise with financial concepts such as banking, mortgages and capital markets. Knowledge of loan pricing and origination, collateral management, debt issuance, interest rate derivative hedging, asset-backed and agency securities and automated back office settlement and payment processes are a plus.
Proven experience in overseeing the direction, development, integration and implementation of proprietary and COTS software solutions.
Direct experience with automated software and system management tools.
Expertise in system and software quality assurance best practices and methodologies.
Familiarity with current UX and CX concepts desired.
Demonstrated capabilities with change management, corrective action/preventive action plans, and IT Management systems.
Good customer focused delivery management skills and/or substantial exposure to iterative work structures, project lifecycle models, etc.
Experience managing large work programs
Demonstrated expertise with Agile methods and concepts, including Agile scaling frameworks such as SaFE or LeSS.
Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards.
Knowledge of cloud computing principles, specifically related to Amazon Web Services
Strong customer-service orientation.
Excellent written and oral communication skills.
Ability to communicate ideas in both technical and user-friendly language.
Ability to conduct research into application issues and products.
Highly self-motivated and directed.
Keen attention to detail.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
An innovative, data-driven person with a
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About Federal Home Loan Bank of Chicago
The Federal Home Loan Bank of Chicago is a $72.0 billion wholesale bank and one of 11 district banks chartered in 1932 by the U.S. Congress to improve the availability of funds to support home ownership. The FHLB Chicago is a member-owned cooperative serving members in our district of Illinois and Wisconsin. All federally insured depository institutions, insurance companies engaged in residential housing finance, credit unions, and community development financial institutions located in our district are eligible to apply for membership. Today, the FHLB System, which is regulated by the Federal Housing Finance Agency, has more than 7,500 members.
The FHLB Chicago strives to be a valuable partner to our member financial institutions in Illinois and Wisconsin during all phases of financial and economic cycles. The mission of the Federal Home Loan Bank of Chicago is to partner with our member shareholders in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment in the Bank, and support for community investment activities.
The Federal Home Loan Bank of Chicago is committed to diversity at all levels of our organization from t...he employees we hire to the programs, institutions, and businesses we support. Our goal is to recruit, hire, and develop talented staff and to offer a work environment that allows them to do their best work.