Please note: This position is 40 hours per week/9 months per year. Work months are August through May Hours vary daily
The Department of Access Services (DAS) provides Interpreting, Notetaking and Real-Time Captioning services to the RIT community so that all members can enjoy full access to communication.
Access Services enable more than 650 deaf and hard-of-hearing RIT students to register and fully participate in roughly 23,000 credit hours annually in more than 200 highly competitive academic programs. Deaf, hard-of-hearing and hearing students alike use Access Services to communicate with each other in a variety of extra-curricular activities associated with student clubs and organizations, entertainment and sports events and RIT programs and services.
Detailed Job Description
Provide entry level live Real-Time Captioning by use of laptop computers and specialized software to render instant speech-to-text translation on a viewer (iPad/laptop) or other display for the benefit of an individual consumer or larger group in a number of real-time live settings (i.e., classroom, education functions, interviews or other events).
Using materials provided, obtain all terminology inherent to assignments.
Use consumer feedback to assess effectiveness of service provided, proofread transcripts and make necessary changes in grammar, punctuation, sentence structure and spelling. Responsible for weekly equipment maintenance. Troubleshoot and solve hardware, software and other technical problems.
Assist with and adapt communication to facilitate understanding between hearing and deaf individuals. Attend staff meetings and network with other stuff members to maintain the flow of information critical to quality service.
Participate in professional development opportunities. Must be willing to learn sign language, as well as gain further understanding of deaf culture.
Required Minimum Qualifications
Associate's Degree OR in lieu on of Associate's Degree, High School diploma/General Education Degree (GED) plus two years completed college coursework.
Must be willing to learn sign language, as well as gain a further understanding of deaf culture
Minimum typing speed of 65wpm, higher preferred.
Upon hire, paid training will be provided.
Candidate must successfully pass screening to attend an online captioning course to learn specialized software, culture specific information and best practices for captioning.
Ability to lift and carry 40+ pounds of equipment.
Excellent grammar, command of the English language and the ability to process information at a rapid rate.
1-3 years related experience in an office setting with the ability to proficiently use office technology, computers and software applications.
Ability to troubleshoot hardware and software problems in high-pressure settings; strong problem solving and analytical skills are a must.
Must possess a confident personality, excellent customer service skills, the ability to work independently and the ability to maintain confidential information.
Hours for this position require flexibility to support student schedules, including the ability to work weekdays, Monday through Friday, within the hours of 8am to 10pm. Accepted candidates must successfully complete an in-house (6-8 weeks) training program.
Required Minimum Education Level
Associates or Equivalent Experience
Preferred Education Level
Bachelors or Equivalent Experience
Required Application Documents
Cover Letter, Curriculum Vitae or Resume
How To Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, and you wish to discuss potential accommodations related to your application for employment at RIT, please contact the Human Resources office at 585-475-2424 or email your request to Careers@rit.edu.
Internal Number: 3660BR
About Rochester Institute of Technology
THE UNIVERSITY AND ROCHESTER COMMUNITY:
RIT is a national leader in professional and career-oriented education. Talented, ambitious, and creative students of all cultures and backgrounds from all 50 states and more than 100 countries have chosen to attend RIT. Founded in 1829, Rochester Institute of Technology is a privately endowed, coeducational university with nine colleges emphasizing career education and experiential learning. With approximately 15,000 undergraduates and 2,900 graduate students, RIT is one of the largest private universities in the nation. RIT offers a rich array of degree programs in engineering, science, business, and the arts, and is home to the National Technical Institute for the Deaf. RIT has been honored by The Chronicle of Higher Education as one of the “Great Colleges to Work For” for four years. RIT is responsive to the needs of dual-career couples by our membership in the Upstate NY HERC.
Rochester, situated between Lake Ontario and the Finger Lakes region, is the 79th largest city in the United States and the third largest metropolitan area in New York State. The Greater Rochester region, which is home to over one million people, is rich in cul...tural and ethnic diversity, with a population comprised of approximately 16% African and Latin Americans and another 7% of international origin. It is also home to the largest deaf community per capita in the U.S. Rochester ranks 3rd among the best metropolitan regions for “raising a family" by Forbes Magazine; 6th among 379 metropolitan areas as “Best Places to Live in America” by Places Rated Almanac; 1st in Expansion Management Magazine’s ranking of metropolitan areas having the best “quality of life in the nation”; and is among Essence Magazine’s “Top 10 Cities for Black Families.”