The Principal Access Representative is directly responsible for activities related to the completion of registration, securing sponsorship and completion of applications for County, State and Federal funding programs successfully. Reception, registration, insurance verification, payor notification, authorization verification, securing sponsorship, educating patients or family members on various programs ( Medi-Cal, Medicare, County Medically Indigent Services, Victims of Violent Crime and other financial assistance linkages), completing applications for assistance programs, making appropriate referrals/notifications, collecting payments/co-pays/deductibles and assuring all avenues of reimbursement or assistance are pursued to guarantee payment for uninsured/under insured patients.REQUIRED--Prior ER Registration or Hospital Registration Experience--Experience with insurance verification and assigning insurance coverage for hospital or emergency room visits.--Experience with hospital & professional authorizations--Able to explain to patients and families various sponsorship programs available including Medi-Cal, Medicaid, CMSP, VOVC and COBRA--Experience initiating referrals for patients to local, county, state or federal programs for funding--Excellent communication skills (written and oral) to clearly and concisely provide information, explanations and instructions to and to elicit information from others with varying levels of ability to understand, including individuals who are ill or distressed, or who may not speak English--Ability to maintain composure, efficiency and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions, under tight deadlines, and when interacting with challenging customers whom may be angry, or emotionally distressed--Experience problem-solving independently --Thorough knowledge of Medicare, Medi-Cal, County, and private insurance eligibility requirements --Fast typing skills to quickly and accurately and input information into on-line computer systemSPECIAL REQUIREMENT - THIS POSITION MAY BE SUBJECT TO A CRIMINAL BACKGROUND INVESTIGATION, DRUG SCREEN, LIVE SCAN FINGERPRINTING, MEDICAL EVALUATION CLEARANCE, AND FUNCTIONAL CAPACITY ASSESSMENT
Internal Number: 050711
About University of California Davis Medical Center
At the end of 2015, we launched a comprehensive and inclusive process to tap into the broad, diverse knowledge of our entire UC Davis Health community to stimulate new and unique ideas for our next strategic plan.Throughout 2016, hundreds of members of our UC Davis Health family, as well as external friends and partners, took part in conversations and provided valuable input into charting a long-term course for our future that will continue the momentum underway to solidify our position as a top-tier health care organization.With your valuable input and talents, I am excited to launch our six new strategic plan goals. Over the next few years, together we will:Lead Person-Centered Care in the best way, at the best time, in the best place, and with the best teamReimagine Education by cultivating diverse, transdisciplinary, life-long learners who will lead transformation in health care to advance well-being and equity for allAccelerate Innovative Research to improve lives and reduce the burden of disease through the discovery, implementation and dissemination of new knowledgeImprove Population Health through the use of big data and precision healthTransform Our Culture by engaging eve...ryone with compassion and inclusion, by inspiring innovative ideas, and by empowering each otherPromote Sustainability through shared goals, balanced priorities and investments in our workforce and in our communityAt a time when our industry is experiencing some of the most formidable changes ever, these are bold aspirations that will anchor us and provide us with clarity of purpose and a path forward. I am fully confident that we will achieve great success knowing we have a solid plan and areas of focus to guide us.I thank everyone who participated in the planning process for their great input and their dedication to our future success.