Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement:
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment:
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Masters degree in student development or relevant field required. 1 – 3 years of experience in college union administration or related field.
Essential Duties and Responsibilities:
Instruction, Training and Staff Development Responsibilities:
Develop and facilitate the Summer, Fall and Spring Semester Student Employee Staff Training and Development program.
Supervise one full-time professional position – Evening and Weekend Union Coordinator.
Supervise one graduate para-professional in the areas of student training, evaluation and facility management.
Develop the student staff schedule, and hire and onboard students to fill the schedule as needed.
Advise a Leadership Team of 20, and instruct them in the principles and best practices of leadership and management.
Assist in the development of educational employee training videos for the Department of Student Engagement and Leadership. Write educational scripts, oversee production, filming, and editing.
Manage the leadership team application and promotion process.
Manage the goal setting, evaluation, and assessment of student staff.
Write and revise student employee job descriptions.
Manage employee email and other communications.
Manage the employee reward and recognition system.
Develop student staff employment policies.
Oversee student staff discipline issues, including policy development, staff education and training and individual employee intervention sessions.
Advise student-led employee appreciation functions/events for student staff.
Advise and instruct the student recycling and composting efforts for the Department of Student Engagement and Leadership.
Serve on the departmental assessment committee.
Manage the ASULearn employee course site.
Train students and staff to manage the Student Union social media sites; including Twitter and Facebook accounts.
Update and produce student employment manuals.
Facility Management and Leadership Duties:
Serve as a member of the professional leadership team for the Plemmons Student Union. The Assistant Director will meet weekly with Student Supervisors to discuss management of the facilities managed by the Department of Student Engagement and Leadership, which includes the PSU, Legends, and some other campus sites.
Meet bi-weekly with the Event Staff Managers, Film Staff Managers, and Game Room Manager to discuss management of the facilities managed by the Department Student Engagement and Leadership.
Manage the Game Room manager, and game room operations including inventory, training, and programming
Assist the Department in the areas of technology
Assist with departmental budgeting process
Assist Audio-Visual Manager with training and instruction of the AV staff in their daily setups of A/V equipment.
Work occasional weekends to provide professional staff presence to functions in the Plemmons Student Union, Legends Social Facility, the Chancellor's house, and other campus venues as needed.
Oversee student staff in event and room set-ups, event logistics, and clean-up.
Develop new sustainability management practices and develop educational outreach on sustainable facility management to the university community.
Develop encounter programs and programming for the broader Appalachian Community that enter the Plemmons Student Union.
Work to hire, train and oversee the Student Union Reception Staff.
Coordinate on-site logistical arrangements for summer conferences and institutes held in Student Union Managed facilities.
Provide web oversite for all Student Engagement and Leadership websites. Educate and train other staff to assist with website content development and management.
Create department informational brochures as needed.
Advise student Leadership Team in the planning of student employee morale and team building events
Familiarity with EMS room scheduling software
Extensive knowledge of WhenToWork scheduling software
Other duties as assigned
Knowledge of best practices for student union employee training and supervision.
Knowledge of EMS Room Scheduling and WhentoWork software.
Type of Position: Full Time Position
Work Schedule/Hours: Monday through Friday - 10:00am-7:00pm Flexible hours as needed
Appalachian State University, located in Boone, North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as engaged global citizens who understand their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. Appalachian enrolls about 18,000 students, has a low faculty-to-student ratio and offers more than 150 undergraduate and graduate majors. It is one of 16 universities in the University of North Carolina system.