The purpose of this position is to counsel prospective and current students/families on all aspects of financial aid, scholarships, and student accounts, as well as participate in outreach activities and presentations to encourage timely completion of the financial aid and scholarship application processes. This includes in-person meetings, open houses, FAFSA Day, phone and email conversations, and other venues as required.
Additionally, this position will process federal, state, and institutional financial aid, including: Completion of federal financial aid forms (FAFSA); verification and professional judgment of students' financial aid applications; awarding of financial aid on behalf of the University utilizing Banner Student Information System.
This position will play an integral role in data integrity and will utilize various reporting methods to assure that all data and processes are run in a timely manner and that the office maintains a time line.
This position requires a strong attention to detail and the ability to multitask.
This position will be responsible for the reconciliation of all student financial aid funds disbursed to students assuring compliance with institutional, state, and federal funds.
Minimum qualifications for the Assistant Director of Financial Aid position include graduation from an accredited four year college or university in business, education, higher education, administration, or an appropriate student services related field.
Preference given to applicants with a Master's degree and prior experience in higher education, specifically experience in the financial aid capacity. Experience with automated financial aid systems such as BANNER is desirable. This position requires a highly organized person with the ability to multitask. Strong customer service background is a must with excellent oral and written communication skills. Knowledge of Microsoft Access and Excel preferred.
Special Instructions to Applicants:
No hard copy application materials will be considered.
Please attach: 1) Resume; 2) a cover letter; and 3) a list of at least 3 references (be sure to include contact information: name, phone number, email address).
Review of applications will begin immediately and continue until the position is filled. For questions or additional information, please contact Matthew Ellsworth at firstname.lastname@example.org
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.