This position is responsible for providing overall leadership and management for the User Services Division of Laupus Library. Responsibilities include managing the delivery and enhancement of public services, overall supervision of staff and faculty, short and long term planning, development of policies and procedures, departmental budgeting, and similar and related tasks. This position reports directly to the Associate Director and serves on the Laupus Library Administrative Council.
1.Coordinates, leads, and manages the operations of the Information and Research Services Department. Directly supervises the Head of Access Services to coordinate operations in that department. The work of these departments includes but is not limited to the liaison program, instructional services, circulation services, research services, and outreach services to the 23-county Eastern AHEC region.
2.Monitors patron needs and envisions creative and timely solutions. Sets short and long range goals for Information and Research Services, and for Access Services, and tracks progress. Develops innovative programs, services, and resources in the area of public services. Monitors and evaluates services through collection of appropriate statistics and similar methods.
3.Directly supervises Information and Research Services employees. Responsible for assessing staffing needs, recruitment, development, training, evaluation and scheduling of staff. Examines workflow and staffing patterns, and makes adjustments as needed. Coaches and leads staff and faculty towards achieving personal and institutional goals.
4.Participates in strategic and operational planning for the Library. Contributes ideas for new or improved services in response to patron needs. Develops annual goals and objectives for the Information and Research Services department. Works closely with the Head of Access Services to develop goals for that department. Develops project plans for implementing new initiatives.
5.Chairs the Education Committee and coordinates library instruction and evaluation of both instruction and librarian instructors. Maintains statistics on all library instruction.
6.Directs development and updating of User Services policies and procedures.
7.Prepares budget requests and monitors expenditures for divisional equipment, travel, training and student assistants.
8.Represents the library on university and division committees. Serves on various Laupus Library committees. Leads or participates in appropriate work teams or task forces. Collaborates with appropriate ECU departments and with other appropriate agencies and organizations. Networks with other academic health sciences libraries and contributes to the profession.
9.Participates in scholarly, professional, and service activities commensurate with faculty membership.
10.Maintains professional behavior and ethics.
11.Completes special projects and other duties as assigned.
Experience in an academic health sciences library.
ALA accredited Master’s Degree in library or information science, preferably with course work or internship in health sciences librarianship.
Second Master’s Degree or advanced degree in Library Science or a complementary field is highly desirable.
A minimum of five years supervisory experience in a library.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 977013
Organizational Unit Overview:
The William E. Laupus Health Sciences Library (Laupus Library) serves as the primary information resource center for the University’s instructional, research, and patient care programs in the health sciences. It also serves as the comprehensive information resource center for health care professionals who practice in northeastern North Carolina. In addition, the Laupus Library serves as a secondary resource for nontechnical health care information for health care consumers in the local community. The Laupus Library emphasizes proactive information provision including the acquisition of current and relevant materials, reference services that recognize the existence of diverse levels of client expertise and needs, and the implementation of new technologies for accessing and managing information.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.