The Offices of Student Affairs (OSA) at Harvard Medical School, working with Program in Medical Education (PME) leadership, serve as a resource in promoting the individual and professional growth and development of Harvard medical students. OSA includes the Offices of the Dean for Students, Recruitment and Multicultural Affairs (ORMA) and Learning Resources and Support (OLRS) and the Academic Societies, and engages with the MD student body across all years to enhance or address aspects of the entire student experience, including education, student life and wellbeing, career planning, and diversity and inclusion. Support for the recruitment of students under-represented in medicine and LGBTQ students and their experiences at HMS is another vital function. The offices organize major events, such as Orientation, Match Day and Class Day; class meetings; career advising workshops; revisit weekend for admitted students and other events throughout the tenure of students at HMS. OSA oversees career advising and the residency match process for HMS students and is the center for access to the Electronic Residency Application System (ERAS). Organizational support is provided to the Student Council and its nearly 50 affiliated student groups.
Reporting directly to the Associate Dean for Medical Education Planning and Administration and working closely and collaboratively with the Dean for Students at HMS and faculty leaders in the five Academic Societies, ORMA and OLRS, the Director of Student Affairs oversees the intersecting and cross-functional student activities for a student body of ~700 medical students, as well as strategic and program planning, development and implementation. The Director is charged with building a cohesive staff team and is responsible for administrative management and planning, budgetary oversight, and staff supervision. The Director serves as the Title IX Coordinator for complaints against students at HMS.
Duties and Responsibilities
Provides oversight to all student services functions, including Student Council and affiliated student groups, to ensure that student needs and legal and accreditation standards are being met;
Works with faculty leaders and OSA staff to plan and implement strategies designed to improve student success and the associated systems, orientation, career services, student leadership activities, and student organizations that support students;
Leads regular staff meetings with all student support staff, including the staff of the Health Sciences and Technology (HST) Program/London Society, to ensure communication and collaboration across offices;
Collaborates with other areas of the PME, particularly the Registrar's, Admissions, Financial Aid, and Scholars in Medicine Offices, to prioritize areas where process improvement will benefit students and the MD program; serves as a member of the PME Administration Executive Committee, chaired by the Associate Dean;
Builds strong relationships with internal and external entities, including HMS and Harvard University administrative units, regional and national organizations;
Monitors relevant LCME standards; works with appropriate faculty and staff to ensure compliance; contributes to preparation for the institutional self-study, database population, and accreditation site visits (next to occur in 2019); contributes to ongoing quality improvement initiatives that enhance student support and student life;
Additional Duties & Responsibilities:
Serves as the Title IX Coordinator for complaints against students at HMS;
Collaborates with the Dean for Students and faculty on wellness initiatives for medical students;
Oversees communication for students through email, websites, wikis, apps, and newsletters;
Identifies and provides strategic direction for cross-functional programs and major events such as Orientation and Class Day;
Acts as liaison with Harvard University Health Services, Mass Medical Society Physician Health Services, University and HMS/HSDM Disability Services, and the Office of General Counsel as appropriate;
Troubleshoots problems and issues that arise and makes independent decisions about resolutions; exercises judgment in determining when the Associate Dean, Dean for Students, Advisory Deans, ORMA Deans or OLRS Director should be consulted;
Serves as an ex officio member of the Council of Academic Societies (CAS) and interfaces with the Dean for Students regarding agendas and follow-up;
Develops and maintains an inclusive, respectful, collaborative, cross-functional team and environment within the Offices of Student Affairs.
Administrative and Financial
Manages and oversees the administrative and financial operations of the office, including staff supervision and budget oversight;
Manages hiring processes, personnel-related matters, absence management, and other human resources functions for the Offices of Student Affairs;
Leads the preparation and submission of the annual operating budget, in concert with the Dean for Students, and works with the PME Director of Finance on utilization of available endowment and gift funds for programmatic initiatives and on funding and oversight of Student Council activities;
Anticipates administrative needs and issues, such as staffing needs, both permanent and temporary, etc.
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Salary Grade: 059
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree required, with a minimum of 7 years of progressively responsible administrative and staff management experience and demonstrated success in student services, ideally in medical or dental education or higher education, including direct interaction with students, preferably students at the graduate level of education.
Master's degree in a related field preferred; Experience at Harvard a plus. Exceptional managerial skills that demonstrate success in supporting and leading a team during times of transition, managing overall performance and providing coaching and feedback; Successful track record as a leader and strategist in a complex organizational environment, including experience managing multiple projects and simultaneous priorities and finances; Exceptionally strong communication skills and interpersonal skills; Ability to deal with complex issues with keen academic and administrative judgment and a high degree of discretion and diplomacy; Understanding of medical education desirable, though not mandatory; Ability to work under time constraints; Ability to deal with students and with student issues with sensitivity and compassion; Ability to anticipate administrative needs of the Dean for Students and other faculty leaders; Ability to adapt to new challenges; Adept at working well with all members of the academic community, including staff, faculty, students and senior-level administrators and leaders.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 44819BR
About Harvard University
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.