This administrator position is responsible for helping administer our Network Operations Center (NOC) services to our monitored clients.
Minimum of 2 years' experience in network environment.
Experience working with firewalls and other standard network security equipment and software such as antivirus, anti-spyware, anti-spam applications.
Thorough understanding of IP based networks, Firewalls, VPN and security protocols, tools, and policies.
Must have a strong working knowledge of standard network, internet networking technologies, and best practices.
Experience with Windows 2008, 2008R2, 2012, and 2016 Server a must.
Experience with Office 365 a must.
Experience with Microsoft SharePoint a plus.
Experience with Microsoft Azure a plus.
Solid understanding of Microsoft Outlook/Exchange 2012 and Microsoft Office 2007, 2010, and 2016 Suite required.
Experience with HP servers and workstation configurations, and support
Experience with POP, SMTP, FTP, SSH, HTTP, and SSL.
Thorough understanding and experience with Active Directory principles and best practices.
Managed Services Administrator main duties are as follows:
Monitoring: Configuring, updating and assigning monitoring sets, reviewing monitoring alerts, working with our clients, Service Desk staff and Technical staff to respond to alerts from pro-active monitoring.
Deployment: Deploying and configuring agent software on servers, desktops and laptops for clients, removing agent software from computers being retired, managing machine groups, and user accounts.
Patch Management: Watch for availability of newly released patches/updates, installation of all third party patches and updates to client environment, working with our clients, Service Desk staff, and Technical staff to troubleshoot and solve issues with patch installations.
Asset Management: Scheduling auditing of hardware and software.
Antivirus/Antispyware: Deploying and configuring antivirus software to servers, desktops and laptops, monitoring antivirus status, working with our clients, Service Desk staff and Technical staff to troubleshoot virus related issues and to perform virus/spyware/malware remediation work.
Backup: Working with our clients, Service Desk staff, and Technical staff to monitor daily backups and troubleshoot any issues that may arise.
Reports: Creating reports - for routine use and for automated monthly reports, creating reports - for one-time, ad- hoc situations, scheduling, and configuring periodic reports for delivery to clients, review monthly automated reports for accuracy, and confirm delivery.
You will be working with our in house monitoring software and will need to learn and be proficient with it. You will be required to carry a pager after 3 months on the Pager rotation is 1 week per month.
Previous training and hands-on experience with the following is required: Network Administration, Group Policies, Microsoft Exchange Server, Tape Backup Software, Cloud Based, Disk to Disk and Hardware Based Backups, Network- Based Antivirus Solutions, Anti-Spam Software, Veritas Backup Exec, Symantec Antivirus Corporate Edition, Symantec Endpoint Protection, Firewall Appliances, and Remote Access (VPNs, OWA, Smartphones).
Specific experience with the following is desired: Microsoft Small Business Server 2008 and 2011, Terminal Services, Wireless Access Points, Watchguard and SonicWALL Firewall appliances, User Account Administration, Computer Account Administration, Security and Permissions, Barracuda, Unitrends, GFI, and Cisco appliances.
The ideal candidate will have the above technical skills and experience, a professional manner, excellent verbal and written communication skills, strong multi- tasking and time management skills, and several years of hands-on experience with the support of a variety of Microsoft-based networks for small and mid-size businesses.
Additional Salary Information: Please send salary requirements in cover letter.
Benefits, IRA Match