Assistant Director for Student Success - Western Kentucky University
Western Kentucky University
February 1, 2018
Bowling Green, Kentucky
Location: Bowling Green, KY Category: Administrative Posted On: Wed Jan 31 2018 Job Description:
The Assistant Director for Student Success is responsible for providing leadership in all areas related to student persistence and retention. Additionally, the Assistant Director assists in the overall leadership of a comprehensive 5,300 bed-housing program with 27 full time professional hall directors and 250 paraprofessional student staff focusing on student success, academic achievement, and personal growth. This position reports directly to the Assistant Vice President of Student Affairs - Executive Director for Housing and Dining.
Primary Duties and Responsibilities:
Increase 1st to 2nd, 2nd to 3rd, and 3rd to 4th semester persistence rates for students living in University Housing;
Lead in the creation, implementation, supervision, and evaluation of the Housing and Residence Life (HRL) Student Success Plan.
Directly supervise 2-3 full time professional staff who oversee the daily operation of the residence halls, including the supervision of numerous other full time professional staff.
Provide professional and paraprofessional staff training on issues and strategies designed to increase the persistence rates of students living on-campus.
Serve as a liaison to the Academic Advising and Retention Center (AARC) working in unison with them to address student persistence issues
Work with the AARC to develop a plan to optimize Housing student class schedules in order to decrease their time-to-degree
Work with the AARC to identify courses with high D/F/W rates and improve the completion rates of these course for residential students.
Create, maintain, update and audit success metrics which drive departmental planning and actions.
Provide monthly accountability reports designed to insure that in-hall staff are meeting expectations for student contact and development.
Identify reasons why residential students do not persist and develop a plan to address them;
Develop and oversee programs and resources designed to aid in student persistence.
Lead the Departments "15 to finish" efforts
Assist in formulating and evaluating policies and procedures to eliminate barriers to student progress
Assist in formulating and implementing strategic planning in the area of student success
Work with the Center for Career and Professional Development to create, market, and involve students in the creation of Co-Curricular Transcripts
Serve on HRL Leadership Team; which includes being a part of a decision making process that effect the department as a whole
Participate in a rotating on-call schedule for senior level HRL staff which provides intervention and response for crisis and other facilities, safety and security issues
Serve on and lead various departmental and campus committees
Knowledge and Skills Considered Essential for Success:
Must demonstrate the ability to maintain an effective, cooperative working relationship with supervisors, supervisees, co-workers and academic and community partners in keeping with the values and mission of both the department and the university
Must demonstrate above average oral, written and computer communication skills
Must demonstrate above average knowledge of student development theory and its application to meet the needs of today's college students
Must demonstrate leadership, supervisory and managerial skills
Must demonstrate above average multi-tasking, administrative, and organizational skills
Must demonstrate above average critical thinking, problem-solving and decision-making skills
Must demonstrate wiliness to serve as a role model and project a professional self-image for residential students, paraprofessional staff members and co-workers in work ethic, initiative, attitude and approach to work
Must demonstrate willingness to role model acceptance and advocacy of diverse student populations
Must adhere to the ethical code of conduct governing the Student Affairs profession
Must be willing to assume additional responsibilities within the department as needed
Knowledge of data gathering, analysis interpretation, and implementation
Ability to work collaboratively within the department and with external constituents
Must demonstrate above average familiarity with legal issues influencing higher education
Must demonstrate a high level of integrity and practice maintaining confidentiality
Must be able to work within a department that values initiative, strong work ethic, and teamwork
Physical and Mental Abilities:
Ability to sit for extended periods of time
Extended computer usage requiring visual acuity and manual dexterity
Ability to stand and walk during peak times (hall openings and closings, M.A.S.T.E.R. Plan, program attendance, recruitment fairs, etc.)
Ability to lift up to 25lbs.
Possession of a graduate degree in Counseling, College Student Personnel, Higher Education Administration or a related field of study
Minimum of five years of experience in student housing, student affairs or higher education
Demonstrated experience in student success
Experience in staff supervision, leadership development, advising, crisis intervention, counseling and hall administration
Working Hours/Travel Requirements
Periodic evening, overnight and weekend hours
Occasional travel for recruitment trips, state, regional, and national conference
Salary Grade: 109
Salary Range: $45,000 to $55,000, commensurate with experience
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University does not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745- 5121, a minimum of five working days in advance.
Internal Number: 94031
About Western Kentucky University
Western Kentucky University (WKU) prepares students of all backgrounds to be productive, engaged, and socially responsible citizen-leaders of a global society. The University provides research, service and lifelong learning opportunities for its students, faculty, and other constituents. WKU enriches the quality of life for those within its reach.