The Retention and Completion Specialist will be responsible for working with students assigned to cohorts and individual CTE students at key intervals to ensure student success and their completion. The position will be a linkage between students, support services and CTE programs to identify, analyze and report on program and support improvements.This is a temporary full time position funded with grant funding and shall not be continued beyond the life of such funding. No continuing employment rights are implied.
Essential Job Duties and Responsibilities: • Responsible for the planning and execution of outreach and intervention strategies for students near the end of their certificate or degree program in an effort for on-time completion. • Identify, track and maintain information (including retention and success rates) on all students enrolled in career and technical programs. • Develop and manage a system to identify and intervene with at risk students and students whose progress is not satisfactory. • Refer students to academic, personal, financial, career and other college resources and follow-up with students and service providers on usage and success of service. • Attend meetings to ensure that program goals and objectives are clearly defined and effective services are provided. • Provides student support to assist them in assessing barriers to complete educational goals and provide assistance in overcoming or minimizing barriers when possible. • Assist students with career assessment/exploration and identifying educational and career goals and/or changing goals. • Use data to monitor student progress toward completion, transfer, and career placement at key intervals helping to identify and report on institutional barriers to student’s success. • Gather student feedback and analysis on current support services and student needs designed to decrease barriers. Report on student’s use, progress, satisfaction with services and make recommendations regarding improved service delivery. • Support the efforts of the Office of Student Access, Success, Equity and Inclusion specifically to ensure connections are made to CTE students. • Work with academic faculty and staff, division counselors and student services to coordinate activities for students at key intervals to support core indicator goals. • Serve on College committees and assist in planning and implementing special projects that relate to CTE programs and the Perkins grant. • Identify and participate in professional development opportunities in efforts to stay abreast of changing trends within CTE. • In partnership with the CTE Student Success Specialist, develop an annual progress report on the success and matriculation of CTE students in assigned cohorts. • Perform related administrative tasks to aid in meeting core indicator goals. • Other duties as assigned by the Dean of Student Access, Success, Equity and Inclusion or designee.
Minimum Qualifications: • Master’s degree in human services, education, social work, sociology, psychology, family ecology, consumer/community services, family studies, family and/or child development, guidance/school counseling, counseling psychology or criminal justice. • Equivalent of two (2) years full time successful work experience. • Excellent interpersonal, organizational, verbal and written communication skills. • Ability to organize and assess student data. • Attention to detail. • Ability to work with diverse populations. • Ability to work with confidential information. • Ability to work well as part of a cross-functional team.
Internal Number: 0602319
About Washtenaw Community College
For over 50 years, WCC's open-door admissions policy, affordable tuition rates, and high-quality classes have attracted students from local communities and around the world. More than 18,000 register for credit classes each year, and thousands more enroll in non-credit LifeLong Learning classes. WCC's diverse student body includes more than 1,000 students from over 100 foreign countries.WCC's small classes allow for lots of individual attention. The average class size is 22 students. That's a fraction of the size of many basic classes at four-year colleges and universities.WCC also emphasizes convenience. It offers classes seven days a week, at night, and online. And transferring is easy because WCC has agreements with four-year schools throughout Michigan.