West Creek 1 (12071), United States of America, Richmond, Virginia
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Manager, Product Management
Manager - Product Manager, Machine Learning and Data Transformation
We are transforming our Credit Card Authorizations process by leveraging the power of Machine Learning. Our team is called Auth IQ, and we’re accountable for deciding if every customer purchase is approved or declined in the blink of an eye. Each day, we are making faster and better decisions on millions of customer transactions through powerful data-driven insights. We’re constantly looking for new ways to utilize rich data, powerful models, and flexible rules engines to deliver a world-class purchasing experience. We need rigorous, business-savvy, and technically-minded product managers to join us on the journey.
We are an Agile organization that’s light on process, but big on value. In this role, you’ll lead a cross-functional Agile team to build and maintain components that support millions of real-time Authorizations decisions per day. You will be accountable for translating high-level business goals into a tactical backlog and guiding your team through weekly sprints. You will need to be adept at developing product roadmaps and driving well-managed practices that equip us to easily extend the platform to new use cases.
Specific responsibilities include:
Lead an Agile team to deliver working software that supports millions of customer transactions per day
Develop the strategy for building and evolving services into full-fledged products (both internal and external-facing)
Collaborate with other product managers to align dependencies and releases for related products
Define and report on key value and delivery metrics
Deliver iterative value that minimizes uncertainty and mitigates risk
Contribute to the best practices of our product team
Characteristics we’re looking for:
A bias toward action and a proven track record of delivering minimum viable products and business models to market at rapid speed
Ability to proactively identify impediments on the critical path and remove them
Excellent communication skills to navigate a matrixed organization, and tell compelling stories with ease to senior executives
A structured problem-solving approach to help a team work through a wide range of issues
Intellectual curiosity for emerging technologies and engineering challenges
Ability to prioritize across different types of value dimensions
Ability to actively seek out multiple opinions, yet make independent decisions and influence positive outcomes
Bachelor’s Degree or military experience
At least 1 year of working in an Agile methodology
At least 2 years of experience in shipping product
At least 1 year of experience in some combination of: platform management, software development, data technologies, and AWS
At least 1 year of experience in Salesforce applications, particularly relating to data integration with non-Salesforce data infrastructure
At least 1 year of experience with the Scaled Agile framework.
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
Internal Number: R40216
About Capital One
At Capital One, we dare to dream, disrupt, and deliver a better way. Our goal is simple – bring ingenuity, simplicity, and humanity to an industry ripe for change. Founder-led, Capital One is on a mission to change banking for good and to help people live their best lives. Together, we will build one of America’s leading information-based technology companies.