Payment Card Coordinator Student Business Services
JOB #: 1807709
Full Time; Career Starting Salary Range: $4,258.33-$5,333.33/monthly. Salary commensurate with qualifications and experience.
UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
Uses skills as a seasoned, experienced professional with a full understanding of industry practices and organizational policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Contacts are both internal and external to the department.
Student Business Services (SBS) is responsible for UCSC's receivables, sundry debt collections, credit balance refunding, and cash and payment card compliance across campus. The office consists of four major areas: Customer Service which handles all student interactions, disbursements, and refunds; Receivables and Loans which handles collections on past due accounts and manages student loans; Analysts which maintain the UCSC eBill/ePay system, general IT support for the office, and handle reporting; and the Main Cashier's Office which accepts student payments, collects sub-cashier deposits, and deposits to the bank. Academic Information System (AIS) is the custodian of many types of information, including that which is confidential, proprietary and private. Student Business Services is also responsible for all cash and credit card compliance issues, training, and oversight at UCSC. Annually, the SBS office collects approximately: $42 million in deposits from the 150 UCSC sub-cashier stations and process approximately 76,000 transactions posted to AIS, representing over $163 million in general payments. Additionally, SBS handles the disbursement of $93 million in financial aid disbursements and $70 million in refunds either mailed or directly deposited to the student's bank account.
Selected incumbent must pass a pre-employment background check.
Current license to drive in the state of California.
Ability to safely perform the physical requirements necessary in storing and moving materials. Lift light to moderate objects up to 40 lbs. with or without accommodation.
Ability to regularly stand, walk and sit for extended periods of time.
Bachelor's degree in finance, business or public administration or a related field and/or equivalent combination of experience and training.
Thorough knowledge of financial analysis and reporting techniques.
Demonstrated ability to read, interpret, and apply complex federal, state, and University regulations and policies.
Knowledge of standard accounting principles, practices and terminology.
Substantial experience working in a customer service driven, dynamic environment with rapidly shifting priorities, heavy workload and frequent interruptions.
Position is open until filled; Initial Review Date: 02-08-2018
To ensure review of application materials by the hiring unit they must be submitted electronically via the Staff Employment Opportunities web site (http://jobs.ucsc.edu ) on or before the initial review date (IRD). A computer is available at the UCSC Staff Human Resources Office located at Scotts Valley Center (SVC), 100 Enterprise Way, Suite 100, Scotts Valley, CA 95066. To learn more or to request disability accommodation call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service 800-735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer.
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