A fully FCA regulated Foreign Exchange brokerage, based in London, with almost 15 years of industry expertise and recognised in The Sunday Times top 100 best small companies to work for list. With access to over 130 major and local market currencies and a range of products we offer both our corporate and private clients a strategic streamlined approach to international trading, treasury and risk management. We are a company that has grown steadily to become a recognised market leader, with a reputation for looking after staff by offering a host of benefits and remuneration packages. From our monthly celebration of success to our annual skiing trip our focus is on harnessing professional talent and maintaining strong client relationships.
PURPOSE OF THE JOB
Proactively manage customers' accounts through the KYC/AML onboarding lifecycle and maintain records in compliance with AML policies and procedures and industry best practice to meet UK regulatory requirements.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Create the KYC/AML record in the system sourcing information from internal and external sources by the agreed SLA's including conducting PEP & sanction screening
Proactively interact with Front of House team and the compliance department to update system with information through the AML onboarding lifecycle (CDD and EDD as applicable).
Perform due diligence on customer documentation and information through internal and external sources
Review and validate the information within the CRM to ensure accuracy
Responsible for ensuring KYC/AML record is completed within the Onboarding policies
Maintain customer and account KYC/AML record; perform periodic review event driven reviews EDD monitoring and PEP analysis as required
Escalate any discrepancies to line manager where appropriate.
Assist in departmental projects as required
Track outstanding queries and issues through to timely resolution
Ensure trackers are updated for the team to support the delivery of accurate MI
Working with Front of House to ensure the correct documentation is obtained to successfully open a client account
Assisting clients with updating their accounts with personal information, documents and other details
Ensuring all information obtained is accurate and reflected as such within the CRM system
To conduct Third Party Payment due diligence
Ensure queries and registrations are covered whilst colleagues are out of office
Collaboration and Teamwork
Good communication skills both written and verbal
Customer Service Orientation
Able to work to deadlines in a fast paced environment
Problem Solving and Decision Making
Initiative and Pro-Activity
Exceptional opportunity to join a fast-paced financial services business based in the heart of the city. If you are ready for the next step in your career apply below.