Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement:
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment:
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Essential Duties and Responsibilities:
Appalachian State University Food Services seeks a Food Services Supervisor to manage work processes and performance in Sanford Commons. Oversees all production and service managing a full time and student staff. This position is a key holder in securing the unit at closedown 2 nights per week.
Assist with controlling food, labor, and other controllable costs; projects the amount of food needed and orders the appropriate amount of food; order appropriate quantities of food and supplies; instruct and monitor servers on appropriate portion size to be served.
Presents a positive image for food services; train cooks and food service technicians; provides continuous feedback to employees; supervises day to day operation in order to meet the expectations set by the manager.
Resolves customer complaints in a positive manner using proper judgement; sets a positive tone for location and influences employees and student employees to do so.
Schedule and directs the staff; moves employees around to improve customer service while increasing efficiency; utilizes employee feedback to better the location; handles personnel matters.
Reviews trends utilizing trade magazines and customer requests.
Works with Unit Manager to receive needed resources for skill development.
Maintains the sanitation standard according to State policies and procedures.
Appalachian State University, located in Boone, North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as engaged global citizens who understand their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow h...olistically, to act with passion and determination, and embrace diversity and difference. Appalachian enrolls about 18,000 students, has a low faculty-to-student ratio and offers more than 150 undergraduate and graduate majors. It is one of 16 universities in the University of North Carolina system.