Administrative Coordinator II- Family Physician Knoxville
University of Tennessee, Knoxville
January 12, 2018
HiringRange: $16.78- $20.14/hourly
THIS POSITION IS LOCATED INKNOXVILLE, TN.
JOB SUMMARY/ESSENTIAL JOBFUNCTIONS:
The Administrative CoordinatorII monitors, tabulates, and reports the pay for performance, episodes of care,gap management for insurance companies for the University Family Physicians'clinical practice. This position maintains the Patient Portal system bytroubleshooting issues, establishes and monitors the Health InformationExchange with outside practices, and assists patients in registering andutilizes the system for communications with the practice.
Communicates with each commercial insurance company on Pay for Performance measures, Episodes of Care, and any other quality initiatives.
Gathers Quality Gaps data and compiles monthly reports for each commercial insurance company to monitor quality gaps for the patient population at University Family Physicians.
Reviews reports for Episodes of Care quarterly and compiles information at the practice level to monitor data for University Family Physicians.
Monitors Quality Metrics on the Clinical Quality Reporting (CQR) system weekly to ensure University Family Physicians clinic meets the metrics for the Merit-based Incentive Payment System (MIPS). Compiles month-to month reports as well as year-to-date reports.
Presents all Quality data reports to the Quality Programs Task Force Committee.
Identifies opportunities for improvement and researches possible workflow solutions on Quality Metrics.
Coordinates with the Medical Records Administrator/Quality Manager to create workflows to ensure University Family Physicians is adhering to quality metrics and requirements.
Collaborates with the Medical Records Administrator/Quality Manager to educate clinical and administrative staff on new workflows for Quality Metric improvements
Reviews Medicare patient appointments for eligibility for Annual Well Visits weekly and communicates patient eligibility to clinical staff. Submits Provider Assessment Forms to insurance companies to aid in closing quality gaps and to increase reimbursement.
Monitors Member Rosters from insurance companies and CMS to ensure lists are accurately displaying patients assigned to University Family Physicians and submits any corrections to the insurance company.
Answers incoming calls from patients regarding Patient Portal access and problems accessing the system.
Monitors the Health Information Exchange through the Patient Portal Secure Messaging system with outside providers.
Generates weekly reports to monitor Patient Portal Access and submit messages to patients to provide access.
Our primary mission is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based, land-grant university in the state, UT embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach, and engagement attained by the nation’s finest public research institutions.