Salary is commensurate with education and experience
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit ourBenefits page.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a Great College to Work For for four consecutive years.
UW Medicine currently has an outstanding opportunity for a HEALTHCARE EQUITY PROGRAM SPECIALIST.
The primary purpose of this position is to facilitate and manage complex program operations for multiple projects to improve healthcare equity and reduce healthcare disparities across UW Medicine clinical sites of practice.
The Program Operations Specialist reports to the Director of Program Operations, Healthcare Equity in the Office of the Chief Medical Officer. Specific duties and responsibilities include:
1. Project and Program Management (70%) 2. Complex Meeting and Administrative Support (20%) 3. Special Projects (10%)
The position is part of new work in rapid development and deployment, and the active building of thoughtful structures and processes to respond to opportunities or challenges with innovative and entrepreneurial approaches. As such, the work assignments for, and role of, this position mean the incumbent will be part of a small team in a dynamic work environment, experiencing a particularly high degree of change and ambiguity. A successful candidate must not only embrace this environment as an individual, but also be able to function at a high level and support their colleagues to achieve success in this context. UW Medicine and the Office of the Associate Chief Medical Officer are committed to a culture of excellence, and this individual must embrace a culture of continuous improvement.
The successful candidate must be able to adjust to shifting priorities and work collaboratively and professionally with members of the University at all levels. It will be necessary for the individual in this position to be able to juggle priorities; ensuring priorities are completed efficiently under time pressure. This is a position that requires independent problem-solving and excellent project management skills.
Project and Program Management (70%):
Coordinate numerous projects across the program:
As necessary, create project charters, work plans, work product specifications/milestones and timelines.
Facilitate projects by tracking timelines, work products/timelines and contributions across collaborators.
Independently contribute to project tasks through information gathering, data compilation, research and other work product development.
Identify issues, trouble-shoot and resolve challenges, and/or escalate.
Proactively communicate project tasks, status, and other updates across collaborators.
Research, create and maintain project management and communication tools to effectively communicate pertinent information regarding project plans, timelines, status and resultant work products:
Work closely with Quality, Finance, IT and other offices to develop standard metrics, reports and dashboards.
Understand various stakeholder reporting needs and timelines, and independently manage dissemination of on-time and high-quality reports.
Effectively utilize information and data management systems to share and store program information, including shared document management practices, online collaboration spaces, client relationship management software, records management, records retention, and data management.
Complex Meeting and Administrative Support: (20%)
Independently organize and coordinate Steering Committee, Advisory Council and other complex events/meetings of importance. Meetings will involve internal and external stakeholders, UW Medicine leaders, clinicians and administrators from across sites of practice, and community or patient representatives. Regular responsibilities include:
Event/meeting scheduling across multiple participants in multiple locations
Independent follow-through on action items generated from event/meeting.
Special Projects Management: (10%)
As assigned by Supervisor, take on special projects of varying size, scope and length to achieve the rapidly developing needs of various work streams.
BS or BA in relevant field, e.g., social or health sciences, business, public health, health administration, or related fields
Type and Years of Experience:
3 year's minimum program and/or project management in an academic or healthcare setting.
1-2 years of large, complex meeting management.
Other Required Qualifications:
Excellent organizational skills and ability to manage/juggle projects at multiple stages, keeping the overall goals in site without important milestones and timelines dropping from view.
Commitment to diversity, equity and inclusion.
Excellent verbal, written, and interpersonal communication skills; Able to independently determine appropriate and effective communications and procedures
Expert user of standard software, including Microsoft Word, Excel, and Outlook, and presentation software
Must be able to attend early morning or late afternoon appointments or meetings on occasion
5-6 years in program or project management, preferably in a healthcare setting
Experience making independent decisions on matters of significance, free from immediate direction, within scope of responsibilities.
Demonstrated experience and skills in building positive and productive relationships, and ability to manage collaborations under tight time constraints.
Resilient, agile and able to work in dynamic environment and under pressure.
Knowledge of Healthcare reform issues and transformation of care implementation in large scale healthcare organizations.
The Department of Surgery at the University of Washington, School of Medicine is guided by its mission:
To provide compassionate and high quality patient-centered care, train future generations of surgical leaders and conduct research in a collegial environment which embraces diversity and promotes inclusiveness.
The Department is the academic and administrative home to 286 surgeons and over 50 Advanced Practice Providers (APPs) as well as over 20 research faculty and clinical and research Fellows. Our surgeons carry out their clinical practice at eight campuses throughout the Seattle area including University of Washington Medical Center (UWMC), Harborview Medical Center, (HMC), Northwest Hospital (NWH), Seattle Cancer Care Alliance (SCCA), Seattle Children's Hospital (SCH), the VA Puget Sound Health Care System (VA), Valley Medical Center (VMC), and the Eastside Specialty Center (ESC). Research, training and administrative activities take place at these and several other locations, including the Health Sciences Building (HSB), the South Lake Union Research Complex (SLU) and the University District Building (UDB.
The Department of Surgery trains over 130 Residents and Fellows annually, and our graduate medical training programs are routinely in the top 10 in the country. Research is robust with 40 funded projects currently underway by 23 Principal Investigators. Total research funding for the past five years exceeds $59 million.
Surgical specialties practiced include: Adult Surgery in the areas of Cardiothoracic, General, Plastic, Vascular and Transplant Surgery. Pediatric surgical specialties include General, Plastic, Congenital Cardiac and Transplant Surgery. In addition, the Department is the academic and programmatic home of the only Level 1 Trauma Center in a five state region and the Regional Burn Center (both located at HMC and serving adult and pediatric patients). Two other major centers of research and teaching, including the Surgical Outcomes Research Center SORCE and the WWAMI Institute for Simulation in Healthcare WISH have their administrative home in the Department of Surgery.
In support of these activities the Department employs approximately 187 FTE administrative and research staff. Our goal is to be a Department of Choice for employees and staff are expected to meet core competencies of Excellence in Teamwork and Professionalism as well as Quality and Quantity of work. These expectations are spelled out in our Department Core Competencies and are reviewed with employees regularly. You can review these core competencies by following this link Core Competencies.
We invite you to learn more about our mission, practices and people by visiting the Department's Website at https://www.uwsurgery.org/
Appointment of the successful candidate to this position may be made contingent upon a satisfactory outcome of a criminal conviction history check .
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.