Radiology Systems Administrator (Applications, Interfaces, Database)
Memorial Sloan-Kettering Cancer Center
January 12, 2018
New York, New York
At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker's Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor's annual Employees' Choice Awards 2017. We're treating cancer, one patient at a time. Join us and make a difference every day.
MSK is seeking a Radiology Systems Administrator to join our team. As part of the Radiology Information Systems group, your position will have heavy client interfacing including significant interaction with physicians who rely heavily on medical imaging. Successful candidates are expected to have proven track record of providing a high-level of customer satisfaction.
Provide application support to end users for Radiology systems including but not limited to PACS, RIS, and Voice Recognition Dictation Systems
Diagnose, research and resolve daily Radiology Systems reported issues
Perform daily Systems Administration tasks to maintain the availability of Radiology systems
Utilize a ticketing system for issue tracking, monitoring, troubleshooting and maintenance
Participate in new implementations and application testing, documentation and upgrades of new and existing Radiology Systems
Coordinate with vendors to provide application, database, and interface support
Be required to provide off-hours and holiday support on a rotating basis
Capable of building strong customer relationships and delivering customer-centric solutions
Capable of analyzing information, applying relevant knowledge, evaluating alternatives, and thinking strategically to make the best decisions
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
Action-oriented and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Adept at building partnerships and working collaboratively with others to meet shared objectives and goals
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
Adept at learning quickly, applying insights from past efforts to new situations
Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances
Bachelors Degree required and a minimum of 2 years of application support experience in a healthcare environment preferred
Experience with HL7, DICOM, Radiology specific experience and/or Radiology Healthcare Systems knowledge highly preferred (i.e. PACS, Voice Recognition, RIS etc)
Knowledge of SQL, Crystal Reports and CIIP certification preferred
Excellent organizational and time management skills
Excellent written and verbal communication skills
Must be able to work well under pressure and in a team setting
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, a...nd superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.