The Department of Pediatrics is seeking a Community Outreach Worker I to assist with client access to services provided by the Division of Child Protection and Center for Families Care Clinic. Under direct supervision, the Community Outreach Worker I assesses clients' basic needs to help link them to needed services, attends resources/fairs and other community events, and acts as a liaison between the Care Clinic and other community agencies.
The Division of Child Protection seeks to address the problem of child abuse and neglect through clinical services, research, teaching and advocacy. The Care Clinic provides free mental health treatment to abused and neglected children and their families, as well as those involved in intimate partner or domestic violence. The clinic offers services that include therapy, psychiatric evaluations and check-ups, case management, and other supportive services.
This is a contractual position and offers a generous benefits package that includes 10 vacation days, 11 personal and holidays, 5 sick days; comprehensive health insurance and supplemental retirement options; and limited tuition remission for employees enrolled at UMB.
Serves as a liaison between the client and community resources.
Manages the reception area and schedules clients for appointments with health care providers, reminds them of pending appointments and contacts them to inquire into reason for missed appointments.
Attends resources/fairs and other community events.
Participates in supervision/team meetings.
Assists with planning, organizing and implementing community special events such as health fairs, workshops, etc.
Participates in staff meetings and conferences. Reports on community outreach activities including problems and concerns.
Prepares written reports and maintains records of outreach contracts and activities.
Updates information in database from various data forms collected.
Maintains a good working relationship with all members of the community.
High School Diploma or GED. Bachelor's degree in psychology, social work or other human services field is preferred.
Experience with children and families is also preferred.
Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships. Ability to operate computers and other office equipment. Ability to write reports and maintain records. Ability to work in extreme weather conditions. Ability to perform extensive standing and walking. Ability to handle sensitive and confidential matters with discretion and tact. Ability to interact with the public, health care providers, community organizations, and social service agencies. Ability to maintain poise and courtesy under pressure.
Other : Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Conditions of Employment : Employees in this job class may be required to use their personal automobile while conducting official business and possess a valid Maryland Non-commercial Class C or Commercial Class B Driver's License (CDL). Candidates selected for employment may be subjected to medical inquiries and/or medical examination to determine ability to perform the job. Employees in this job class may be required to successfully pass a police background check.
Based on the duties of this position, selected candidates are eligible to participate in the Bargaining Unit (Union).
Salary Range: $27,586 - $30,000
If accommodations are needed, contact Staffing & Career Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans and individuals with disabilities are encouraged to apply.
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, globa...l health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.