The Human Resources Assistant serves as the first point of contact by providing courteous customer service on behalf of the Office of Human Resources and Payroll Services at SAIS. Responsible for timely correspondence to all email requests submitted through the main HR inbox. Performs administrative support duties of a sensitive nature related to all HR/payroll transactions, onboarding, I-9 processing/compliance, maintaining employee files, and calendar management. Acts as liaison between OHR and SAIS programs/departments. Provides administrative support to Human Resources Director and Human Resources Business Manager.
Administrative Support (50%)
Provides administrative support to Human Resources Director and Human Resources Business Manager by maintaining calendars, coordinating schedules, travel itineraries, and other appointments.
Ensures all new hire checklist is completed.
Creates and maintains all employee files.
Assists Payroll Services with the collection and processing of employee time sheets in CATS.
Prepares and processes personnel action transactions (Internal Service Requests) in SAP for hiring, promotions, transfers, terminations, LOA, and personnel information changes.
Coordinates HR event logistics for staff meeting and other SAIS wide events and reserves meeting rooms accordingly through 25Live.
Picks-up, sorts and distributes mail daily.
Process JHED requests for Visiting Scholars.
Provide process improvement recommendations to improve efficiency.
Supports HR Business Manager with budget management, reporting, and reconciliation.
Maintain confidentiality and discretion at all times.
Performs other duties as assigned.
HR Communication (25%)
Responsible for managing the HR email inbox. Serves as the initial point of contact for inquiries to the office by email or phone. Responds to all inquiries and provides information or refers to appropriate individual.
Provides professional and proactive customer service to faculty, staff, students, and other stakeholders at JHU at all times.
Communicates respectfully with a diverse community.
HR Compliance (25%)
Process all electronic I-9s for all new hires for all JHU Washington, DC based employees.
Audit all I-9s for active employees annually.
Adheres to university recordkeeping policies. Consults with HRD and HRBM regarding documents and employee file retention.
Ensures Wage & Hour posters are up to date. Audit posters annually for compliance.
Skills & Knowledge
Maintain confidentiality and discretion at all times
Superior interpersonal, analytical, and problem solving skills
Excellent communication skills both oral and written
Ability to work independently and as part of a team
Strong planning and organizational skills and the ability to manage competing priorities
Have exceptional initiative and judgment
Strong, positive and courteous customer-service orientation
Ability to work effectively with faculty, administrators, students, alumni and external constituents
Advanced proficiency in database management and computer applications (e.g., Word, Excel, Access, PowerPoint); willingness and ability to learn additional applications as needed
Commitment to diversity and to serving the needs of a diverse population
Two years of experience in administrative/clerical or related experience required
Three or more years of experience of advanced MS Office Suite, database, data collection, electronic data compilation and report generation experience
Previous experience working with SAP, or other HR/payroll enterprise system helpful
Previous experience in HR and/or an academic setting preferred
Knowledge of or interest in Human Resources would be a plus.
High School Diploma/GED – Required
Bachelors - Preferred
Equivalent combination of education and experience will be considered
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.