Location: Within the State of Florida (Home office possible)
Application Deadline: February 2, 2018
FSSA, the Florida Self Storage Association (state association), is seeking an executive director or chief staff officer with experience managing business nonprofits. FSSA is a 501(c)6 nonprofit located in Florida. A membership organization for self storage facility owners and suppliers for the self storage industry, FSSA is one of the larger state self storage associations in the US.
The mission of the organization is to ensure the stability and growth of the self storage industry by providing a forum in which members may increase knowledge through educational opportunities, exchange information and promote an established unified voice.
The FSSA has a $300,000 +/- operational budget generated via membership dues, an annual conference and exposition, an owners summit, sponsorships, advertising, and sale of industry-related materials. In addition, FSSA produces a quarterly magazine and hosts at least six educational webinars annually.
The Role and Responsibilities of the FSSA Executive Director
Leadership – provide support, guidance and advice to the FSSA Executive Committee, Board of Trustees, and various committees to achieve organizational and financial goals as set forth by the Board and during the strategic planning process. Provide clear and consistent leadership for current and future FSSA initiatives. Set goals and target dates for staff, Board and Committees and insure accountability as appropriate. Develop and maintain key external relationships with industry leaders and suppliers.
Board and Committee Relationships – Provide staff support to the Executive Committee, Board of Trustees and various committees. Coordinate with the Board President in the development of Board agendas (six to seven annually), record meeting minutes, follow up with volunteers on their assignments to ensure completion by the deadlines set, and execute staff assignments by target dates.
Fiscal Management – Maintain the financial integrity of the organization by aligning the annual operating budget with the board’s strategic goals and objectives. Communicate clearly with the Executive Committee and Board on all fiscal matters. Work cooperatively with the financial manager and/or accounting firm on financial matters as they arise including the production of the financial reports for the Board meetings, the development of the annual and event budgets, and filing the year-end tax returns.
Membership Recruitment and Retention – Grow membership in the organization through strong retention programs and enticing recruitment campaigns. Be comfortable selling the association to constituents at all levels. Manage the day-to-day activities of maintaining the database, invoicing for dues, mailing member decals, answering e-mail and phones, etc. In conjunction with the Membership Committee, develop proposals as they relate to member benefits for Board consideration, follow up with non-renewals and prospects, promote member benefits, etc.
Events/Programs – Conduct site visits and negotiate venue contracts. Plan all event activities which includes working with the Program Committee on schedules, fundraisers, speakers, tradeshow, sponsorships and receptions. Manage/execute pre-meeting preparations including the sale of sponsorships and exhibits, manage onsite activities including hotel relations, registration, tradeshow, AV, etc. and post-conference/meeting follow up. Report meeting statistics to the Board and Program Committee at various milestones for each event. Manage the webinars which includes securing presenters, marketing, and moderating each session using the webinar software. Post event/webinar content to the members only section of the website.
Communications and Publications – Maintain relationships and collaborate with key national Self Storage Association staff, other state self storage association executives, REIT representatives, industry suppliers, and other industry leaders and companies as required. Provide appropriate contacts to reporters, write and distribute press releases, etc. Maintain the association’s website, produce the quarterly newsletter, and write/distribute all e-blasts to members and other constituents. Continue to expand the FSSA’s social media presence and effectiveness through postings and advertisements.
Technology – Monitor changes in technology and utilize existing and new technology as appropriate to meet the needs of FSSA and to advance its mission.
Advocacy – Take an active role with the national Self Storage Association, the state lobbyist, and the FSSA Government Relations committee to develop the annual government relations agenda and goals; host conference calls; provide grassroots support as required through e-blasts, website postings, etc., and provide volunteers with supporting material as needed for meetings with state legislators. If required, liaise with legislators, their staff and other lobbyists at the Florida state level. Write testimony, testify at the capitol, meet with representatives and senators in their districts.
Qualifications for the Position
Demonstrated success in working with volunteer Boards, committees and individuals to establish and execute association goals and initiatives.
History of growing membership, planning events of 400+/- attendees, managing 65+/- booth tradeshow, securing sponsorships, building advertising base, managing websites and databases, and producing print/electronic publications. Be able to manage other types of events and revenue streams.
Demonstrated ability to manage the fiscal activities of an association with a $300,000+ annual operating budget which includes growing revenue, reducing expenses, and maintaining long term financial stability for the organization. Be familiar with financial bookkeeping software (like Quickbooks, Xero, etc.). Demonstrate ability to use an association’s chart of accounts to process and track accounts payable and receivables. Experience in reading, understanding, and presenting financial reports which includes but is not limited to profit and loss statements, class reports, balance sheets, general ledgers, trailing balances, etc. Experience in creating annual operational budgets, event budgets, and proformas. Provide oversight and liaise with bookkeeper and accountant on all financial matters including the year end tax return.
Experience in developing and maintaining key external relations with industry leaders.
Knowledge and understanding of Florida’s legislative process, experience working with volunteer Government Relations Committees and professional lobbyists. Able to write testimony and testify if required to do so. Ability to organize and implement grassroots government relations efforts from fundraising to member communications. Become informed and understand the Florida state statutes as they relate to self storage.
Experience with social media platforms and demonstrated ability to grow the association’s social media presence. Be able to manage multiple social media outlets to market membership, events, government relations activities, etc.
Possess ideas, energy, and creativity to continue FSSA’s growth and efforts to be a strong voice in the self storage industry throughout the State of Florida and in conjunction with its sister state associations and the national Self Storage Association.
Specific Position Requirements
Minimum of five years’ experience in association management preferred.
Certified Association Executive (CAE) designation preferred with sufficient diversity of knowledge and skills to effectively manage the organization including: personnel management, fiscal management, membership management and growth, advocacy, event management, communications/marketing strategies, and external relationships.
Ability to set priorities, delegate responsibilities, and mentor, motivate, and develop others.
Strong ability to multi-task and manage competing priorities. Able to work independently, be self-motivated, and be a self-starter.
Ability to problem solve.
Strong creative and entrepreneurial spirit that enables the organization to grow and expand its influence within its vision and mission.
Demonstrated understanding of governance issues, including board management and dynamics.
Individuals and Association Management Companies should send their information as requested below in one PDF file to the FSSA Search Committee using the e-mail address firstname.lastname@example.org.
Qualified individuals should send their letter of interest, resume, names of three professional references (include their organization name, physical address, e-mail and telephone number) and salary requirements.
Association Management Companies should send their proposal, biography of the person who would serve as the FSSA Executive Director, highlight any support staff that would assist in the management of the FSSA, include a program of work that satisfies the position requirements listed above, and outline the management fee, out of pocket expenditure policies, and any other fees (ie, rent, database, phone, fax, internet, etc.) that will need to be paid by the FSSA.
The mission of the Florida Self Storage Association is to ensure the stability and growth of the self storage industry by providing a forum in which members may increase knowledge through educational opportunities, exchange information, and promote an established unified voice.