Towson University is currently accepting qualified applications for a General Sales Assistant in the University Store. This position will provide assistance with order processing, customer service and cashiering duties.
The General Sales Assistant maintains excellent customer service while assisting customers with inquiries both in person and via the telephone and email as well the course materials customer service desk and cashiers as needed. Generates a variety of merchandise reports, as directed. Assists with training student staff on order processing & customer service. Assists with online order fulfillment including; order fulfillment and distribution; contacts customers via telephone or email regarding order status; maintaining accuracy of website information; provides ongoing maintenance for site accessibility and function. Performs other duties as assigned by the supervisor.
High School diploma or equivalent. Six months retail, cashier and/or customer service experience preferred.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
A Criminal Background Investigation is required for the hired candidate and the results may impact employment.
Salary and Benefits
$10.00 per hour. Contractual employees scheduled to work 30 or more hours per week may be eligible for subsidized health benefits coverage. To learn more about our benefits, click here. This position is contingent on funds being available at time of hire.
This position will be open for a minimum of 14 days. Cover letter and resume requested, but not required.
The largest comprehensive university in the Baltimore area, Towson University is nationally recognized for its excellent programs in the arts and sciences, communications, business, health professions, education, fine arts and computer information systems. Located in suburban Towson, eight miles north of Baltimore, our beautifully landscaped, 328-acre setting offers a pleasant environment for stu...dy and a diverse campus life, as well as easy access to a wealth of university and community resources. Towson University's educational experience branches out to off-campus locations throughout Maryland, including a number of online options. Our many interdisciplinary partnerships with public and private organizations throughout Maryland provide opportunities for research, internships and jobs. Towson University is a founding member of the Coalition of Urban and Metropolitan Universities (CUMU).