Medical Practice Manager – Centre for Family Medicine – Winter Park
Florida Hospital seeks to hire a Practice Manager who will embrace our mission to extend the healing ministry of Christ.
Facility Profile :
Nestled among the oak-shaded, brick-paved streets of one of the most picturesque hometowns in the country, Winter Park Memorial Hospital has continuously served the residents of Winter Park and its surrounding communities for more than 50 years.
Chartered in 1951, the hospital has grown from the visionary efforts of a handful of Winter Park residents and community leaders, to a 307-bed acute care facility that is a model of community health and wellness. Over the years the hospital has continually expanded to meet the needs of the community, adding an upscale obstetrics and Level II Neonatal Intensive Care Unit at The Dr. P. Phillips Baby Place, cancer care at the Florida Hospital Cancer Institute, Winter Park, and state-of-the-art surgery, recovery and rehabilitation at the Florida Hospital Orthopaedic Institute. Together with the community we serve, we're building a model of community health and wellness for generations to come.
Department Profile :
At the Centre for Family Medicine, we offer skilled and compassionate care by physicians who are board-certified in various specialties, including family medicine, pediatrics and geriatrics. As part of our commitment to extraordinary patient care, the Centre for Family Medicine is focused on preparing competent physicians to serve the Central Florida community and beyond. It is for this reason that the Centre is home to Florida Hospital's Family Medicine Residency Program, which has successfully trained hundreds of Central Florida physicians over the past 40 years.
Together, our 16 board-certified faculty, four fellows, and 34 resident physicians form a partnership that allows us to care for almost 30,000 patient visits each year. It is through this spirit of collaboration that we stand firm in our commitment to serve the health care needs of our patients with a holistic approach to heal the mind, body and spirit.
Work Hours/Shift :
Mon-Fri, 8am – 5:00 pm
Job Summary :
responsible for the overall success of a large group practice. Provides leadership, direction, administration and coordination of all practice activities and works with the Medical Director and Clinical Nurse Manager on those activities that directly involve professional medical judgment. Responsible for fiscal management of the practice. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all, treating everyone with dignity.
Skills, Education & Experience Required :
Ability to manage staff and operations to ensure delivery of optimal patient care.
Ability to organize, communicate and implement departmental goals and program objectives within the perspective of Florida Hospital's mission and values.
Bachelors degree in health or business administration, or equivalent combination of related experience and education
Minimum of 5 years' healthcare management experience in a group practice environment
Multi-tasking ability (preferred)
Organizational skills (preferred)
Customer service and communication skills (preferred)
Master's degree in business or healthcare administration (preferred)
Licensure, Certification or Registration Required :
Licensed RN (preferred
Certified Medical Office Manager (preferred
Job Responsibilities :
Demonstrates through behavior Florida Hospital's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork as outlined in the organization's Performance Excellence Program booklet.
Administers practice and organizational policies and procedures as directed in a consistent and timely manner. Coordinates/Evaluates daily operations of the assigned practice including clerical, nursing, specific functions and activities including information systems, accounting, human resources, payroll, material management engineering and other support services. Maintains practice during periods of staff absence, including the use/scheduling of the clerical/clinical floats that may be available. Screens, interviews and hires qualified applicants for open positions.
Maintains/oversees functions for assigned practice as outlined in the Practice Manager Check List.
Facilitates the professional development of staff. Accepts responsibility for maintaining and updating knowledge of all new and existing policies and procedures and educates staff. Determines training and development programs for support staff and arranges opportunities for education. In addition, implements and assists in the training program for all new employees utilizing the orientation check list and developing an orientation plan for each position.
Recommends facility improvements and routinely evaluates office space utilization. Maintains a clean and professional appearing physical plant in accordance with the professionalism/environmental policy. Maintains and updates patient and practice information brochures and works with marketing representative, as appropriate.
Assures compliance with local, state, federal rules and regulations and accrediting bodies, including OSHA, CLIA, ADA, and other regulatory entities. In addition, participates actively in safety, infection control and quality assurance efforts.
Manages practice to budget.
Takes active role in increasing patient volume by routinely reviewing access points into the practice to ensure efficiency and professionalism of appointment staff, front desk, triage, referral, physicians, schedules etc. Continuously strives to improve patient satisfaction and the patient experience by achieving a score of 4.69 on the quarterly patient satisfaction questionnaire.
Responsible for the implementation of Medical Education responsibilities to respond as a First Aid Station to any declared disaster by the hospital.
Meets monthly with the staff to inform them of needs, developments and receive information from them regarding the operation of their areas or department and maintains meeting minutes. Meets with Director as requested. Meets monthly with physicians/Medical Director to discuss administrative issues and carry out educational objectives of Medical Education.
Works under pressure and stress, managing time effectively; Works well within the organizational framework to achieve hospital/departmental goals and objectives including, but not limited to the facility Business Plan.
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Practice Manager opportunity with Florida Hospital and apply online today.
Florida Hospital is dedicated to improving lives not only in Central Florida, but also around the world. As a destination hospital, we are committed to serving the health care needs of our patients with a holistic approach to ...heal the mind, body and spirit. We strive to be the hospital of choice for patients, physicians and employees. Over the last 100 years, Florida Hospital’s mission remains unchanged: to extend the healing ministry of Christ.