Vanderbilt University's Human Resources Department is seeking a Benefit Specialist to serve as a subject matter expert regarding employee benefit offerings (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending accounts, COBRA, 403(b) etc.) Responsible for processing and reconciling benefit transactions, educating constituents about benefit offerings, liaising with both internal and external partners, supporting compliance activities, all while delivering exceptional customer service. Our ideal candidate will have a passion for benefits and a thirst for helping constituents to make good benefit decisions with a view to optimizing their plans. They must have a solid working knowledge of legislation impacting benefits, while being acutely aware of compliance security practices and requirements for benefit information. About Vanderbilt: Vanderbilt is a renowned private institution founded in 1873 located a little more than a mile from downtown Nashville, TN. The university's students, faculty, staff and visitors frequently cite Nashville as one of the perks of Vanderbilt. VU is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #1 in the Princeton Review among 382 top colleges and universities for ‘happiest students’ - as well as #2 for ‘best quality of life’ and ‘great financial aid,’ #5 for ‘best run colleges’ and ‘beautiful campus,’ and #6 for both being in a ‘college city that students love’ and having ‘great campus/city relations.’ Key Functions and Expected Performances: Process and reconcile benefit transactions (elections, claims, contributions, distributions, appeals, etc.). Administer benefit plans according to the plan documents and regulatory requirements. Ensure plans and procedures are compliant with plan documents and all required state and federal regulations. Assist faculty and staff in researching and resolving benefits questions and escalated issues with insurance carriers and third party administrators. Partner with Payroll to ensure accuracy of benefit related deductions. Respond to inquiries from participants regarding the status of requests for benefit transactions. SLA: all phones calls returned with 24 hours of receipt with internal calls returned the same day with interaction documented that day. Consult on mid-year life event changes. Teaching/training Support faculty and staff understanding Vanderbilt's benefit policies and plans as well as how to access websites and e-information (in both Vanderbilt and vendor websites). Present benefit overview at new staff orientation. Answer faculty and staff questions regarding benefits options and eligibility. Partner with benefit vendors to develop and deliver multi-tiered, multi-modal approach to benefit education. Partner with other areas of HR regarding issue resolution, policy and practice clarification, as well as periodic benefits topic updates and training. Support special projects such as: annual open enrollment, new benefit rollouts, workshops, fairs, etc. Maintain subject matter expertise via participation in webinars, professional organizations, community networks, etc. Collect data for analysis of plan activity and other audit and compliance requirements Consult on and execute on compliance activities such as non-discrimination testing, Form 5500 filings, SPD and SAR updates and distribution. Conduct periodic testing and audit processes. Prepare and deliver communications to affected employee population(s). Work closely with vendors and payroll to ensure accuracy of benefit-related records and provide reconciliation. Develop and/or create benefit operational and ad hoc reports. Maintai
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