Behavioral Health Care Advocate - Field Based in New Orleans, Monroe, or Alexandria, LA - Telecommute
December 31, 2017
New Orleans, Louisiana
You're looking for something bigger for your career. How about inventing the future of health care? UnitedHealthcare is offering an innovative new standard for care management. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Join us. Take this opportunity to start doing your life's best work.(sm) As a Field based and Telephonic Behavioral Health Care Advocate you will be responsible for case management and utilization review of behavioral health and substance abuse cases. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan. What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You will work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. This position is both field based (approximately 40%) and telephonic (approximately 60%). When in the field you may be going into homes or facilities to meet with members. When not in the field, this position will be telecommute/work from home. Candidates must live within a commutable distance of one of these Louisiana cities: New Orleans, Alexandria, or Monroe. Primary Responsibilities:Focus on initial inpatient admission for psychiatric and chemical dependency patients Make patient assessments Obtain information from providers on outpatient requests for treatment Determine if additional clinical treatment sessions are needed Manage inpatient and outpatient mental health cases throughout the entire treatment plan Administer benefits and review treatment plans Coordinate benefits and transitions between various areas of care Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas Assesses and interprets customer needs and requirements Acts as a resource for others with less experience
Required Qualifications: Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, or Licensed Ph.D., or an RN with 2 or more years of experience in behavioral health. License must be active and unrestricted in your state of residence 2+ years of experience in mental / behavioral health Computer / typing proficiency to enter / retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications Access to reliable transportation and the ability to accommodate field-based travel within the service delivery area Access to high speed internet from home Reside within a commutable distance of New Orleans, Alexandria, or Monroe LA.Preferred Qualifications: Experience in an inpatient setting Dual diagnosis experience with mental health and substance abuse Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients Previous experience in a managed care environment Experience with the Medicaid populationCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: LCSW, LISW, LMFT, LP, Social Worker, Therapist, Counselor, Case Manager, Care Advocate, Care Navigator, Social Worker, Therapist, Counselor, Behavioral Health, Mental Health, New Orleans, Monroe, Alexandria, LA, Louisiana
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.