This classification is governed by a negotiated labor contract and is subject to union shop provisions. For more information about union shop provisions, visit Union Information
The shift for this position is Mondays through Fridays, 3:00-11:30 p.m.
Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States, and ranked as the number 1 hospital in Washington State, as rated by U.S. News & World Report 2016-2017 "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW's School of Medicine.
The University of Washington is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. As an employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.
The UWMC 7SE Oncology Unit has an outstanding opportunity for a FULL-TIME PATIENT SERVICES SPECIALIST 1-TRAINEE OR PSS 2 (100%, Weekday Evening Shifts). The 7SE Oncology Inpatient Patient Services Specialist provides patient-focused care through use of customer service strategies.
Duties of the Patient Services Specialist include:
Communicate effectively with medical staff, patients, visitors, and other medical center departments to facilitate patient care
Coordinate unit activities by acting as the communications center for the nursing unit
Handle all unit paperwork (i.e., including chart maintenance and patient information, etc.)
Triage telephone calls, access and enter information in computer programs
Exercise independence in the planning and accomplishment of a wide spectrum of clerical duties
Maintain inventory of supplies and equipment
Perform other duties as assigned
Patient Services Specialists are hired as either a Patient Services Specialist 1-Trainee or a Patient Services Specialist 2, depending on experience. The requirements are: PATIENT SERVICES SPECIALISTS 1-TRAINEE: High School graduation or equivalent AND one year of experience in a health care setting OR two years of general office experience OR equivalent education/experience. PATIENT SERVICES SPECIALISTS 2: High School graduation or equivalent AND one year of experience in a health care setting OR three years of general office or customer services experience OR equivalent education/experience.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.