Director of Organization Development (OD) and Change
NYU Langone Health
December 28, 2017
NYU Langone Health, a world-class, patient-centered, integrated, academic hospital, is one of the nation's premier centers for excellence in clinical care, biomedical research and medical education.
Located in the heart of Manhattan, NYU Langone is composed of four hospitals - Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across NYU Langone Health - plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.
NYU Langone Health's tri-fold mission to serve, teach and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research.
The Director of Organization Development (OD) and Change is responsible for executing an OD service strategy for the Medical Center while building and executing a change management strategy for the organization. The Director of OD and Change reports to the Vice President of ODL and has responsibility for 4-5 direct reports.
Engage senior leaders in organization assessment, design, and development needs associated with the institution’s strategic priorities
Oversee various forms of diagnostic assessment at the organizational, departmental, team and individual levels
Oversee, and deliver when needed, strategic and programmatic planning
Develop associated tools, resources and training to build change capability in the organization
Create and implement change management strategies that maximize employee adoption and usage while minimizing resistance for strategic organizational initiatives
Evaluate the impact of current change methodology and implementation efforts, and use this data to further develop and refine strategy and tactics
Oversee, and actively engage when needed, in process improvement facilitation
Facilitate conflict resolution at the intra-team, inter-team, and inter-group levels
Oversee the planning and delivery of skills training in support of change efforts
Coach leaders around the skills needed to lead and sustain change
Support the implementation of the enterprise-wide engagement survey; in particular, work with departmental and unit leaders to develop strategies and action plans to improve engagement levels over time
Support ODL team efforts, as needed, via skills training, facilitation, and evaluation
MBA or Master’s Degree in OD, Organizational Behavior/Psychology, Change Management or a related field
At least ten years of experience in the field, with at least five of these years involving program management and direct supervision of people
Demonstrated experience in successfully leading the design and implementation of large scale change initiatives with varying degrees of complexity
Strong background in and superior knowledge of OD theory and practice, and a broad range of OD and consulting interventions
Experience consulting with senior leaders regarding programmatic, departmental and strategic change efforts
Experience in one or more change management models (i.e. ADKAR, Kotter, AIM, PCI, etc.)
Experience developing and leading a team of strong subject matter experts
Excellent communication, facilitation and interpersonal skills, employee development and coaching skills, plus political savvy, learning agility, and high energy
Ability to learn quickly, creating internal partnerships, promoting collaboration and recommending strategies that fit the culture and integrate across the organization
Prior experience working in a healthcare industry preferred
Must also demonstrate:
Strong program management skills
Attention to detail
Superior communication skills, both written and verbal
A deep customer service ethic
Ability to be a team player
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. And just as our employees invest so much in us, we invest in our employees. We're pleased to have one of the most competitive compensation packages not only among New York's hospitals and healthcare institutions, but within the corporate sector as well.
We begin with exceptional medical, dental, and drug coverage. We enhance this basic coverage with comprehensive wellness programs, and supplement those with retirement investment and benefits plans, and generous paid time off allowances. Add to that a very attractive tuition program, and you'll see just some of the ways that NYU Langone Health demonstrates our commitment to our employees.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.
We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit http://www1.eeoc.gov/employers/poster.cfm for more information.
NYU Langone Health, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only fi...ve hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.nyulangone.org.