Program Support Specialist, Intercultural Student Success
University of the Pacific
December 27, 2017
Program Support Specialist, Intercultural Student Success
Union Level: Department: Student Life Campus: Stockton Posting Number: 201301222P Full or Part Time: Full Time Number of Months: 12 Work Schedule: Work performed during standard business hours, may require occasional weekend and evening work for events. Position End Date: Open Date: 12/22/2017 Close Date: Open Until Filled: Yes Special Instructions:
Primary Purpose: Under general direction and limited supervision serves as a contributing member of a department by performing advanced level administrative, budgetary and programmatic support to the directors, assistant directors and program coordinators within Intercultural Student Success (including Women's Resource Center, Pride Resource Center, African American/Black Student Support & Success, AAPISSS, Latin@ Outreach).
Essential Functions: 1. Provides programmatic support by contributing to the customized design, development, delivery, and evaluation of diversity and inclusion learning programs to students, faculty, and staff; and assists in compiling various programmatic reports such as the Universitys annual report, program review, and other division reports as required
Coordinates meetings and prepares agendas, meeting minutes, and follow up action items.
Manages multiple calendars for the department, including calendars for the directors, assistant directors and program coordinators.
Orders and maintains office supplies and equipment, submits service requests.
Plans and organizes department programs, trainings, and key events.
Updates and maintains departments content on University website and social media outlets.
Maintains accurate records of departments key programs, activities, and personnel files.
3. Provides all budgetary and financial processing support for the department (specifically WRC, PRC, AABSSS, AAPISSS, Latin@ Outreach), as well as overall departmental budget management.
Provides comprehensive budgetary and reconciliation support for the department utilizing working knowledge of university and units policies, procedures, and practices.
Responsible for the management and maintenance of financial records and process related data including but not limited to moderately complex budget transfers in relation to financial and personnel actions.
Coordinates between the Division of Student Life, Business and Finance, Budget Managers, and other departments within the institution.
Assists Director in planning for the allocation of resources relating to budget accounts for department.
Prepares ISS monthly budget reports for each area/staff and Division leadership.
Processes all accounts payable, area/staff reimbursements, journal entries, deposits in a timely manner.
Reconciles and processes Procard activity cardholder statements for all ISS operations.
4. Manages the daily operations for Intercultural Student Success (e.g. opening and closing of the centers, fields phone calls, walk-in traffic, room reservations, etc.) to serve students, faculty, staff, and university community members.
5. Provides operational and technical support (e.g. Banner, FAMIS, EMS, Taskstream, SharePoint, etc.) to ISS staff.
6. Serves as the hiring manager and daily supervisor of student employees (e.g. HR compliance, EPAF, timesheet approval, performance evaluation, etc.).
7. Improves technical skills and professional knowledge by keeping current with new and leading/best practices, communicating with peers, and attend mutually-agreed upon conferences and professional development opportunities.
8. Performs other duties as assigned.
Two (2) years post high school education or training.
One (1) year of administrative experience.
Familiarity with basic budget and bookkeeping procedures.
Experience in areas serving non-traditional, underrepresented, and/or underserved communities such as African, Latino/Latina, Asian Pacific Islander, and Native American (ALANA) populations, Lesbian, Gay, Bisexual, Transgendered (LGBT) community members, and/or Women highly desired.
Knowledge of social justice issues, movements and sensitivity to the needs of university students from diverse ethnic and cultural backgrounds. Demonstrated successful experience working in such environment.
Demonstrated proficiency in the use of computer office software including word-processing, spreadsheet applications and mail merge functions.
Excellent verbal and written communications skills; ability to establish and maintain effective working relationships with staff, departments, and others.
Excellent phone & customer service skills, office organization, event/meeting scheduling and records management skills.
Intercultural competence to work effectively across diverse backgrounds, multiple identities, and complex cultural issues.
Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
PowerPoint or similar presentation programs experience.
Web content management desired.
Bi-lingual (English and another language).
Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job.
Duties require constant sitting and repetitive motion while using computer keyboard and phone. Frequent walking, standing and simple grasping. Occasional climbing stairs, walking across campus, stooping and reaching. Frequent communication using both spoken and written means. Occasional lifting up to 25 lbs.
Work Environment/Work Week/Travel: Work performed during standard business hours, may require occasional weekend and evening work for events.
Hiring Range: Min $15.29 per hour to Mid $19.81 per hour, non-exempt
Background Check Statement: Applicants who are selected as final possible candidates must be able to pass a criminal background check
AA/EEO Policy Statement: University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
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