Position Description:Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.Positions in this function are responsible for various activities related to the provider network database which may include any or all of the following: database maintenance, reporting and extracting data for various reports and analyses, initiating database improvement. Develops and maintains standards for database integrity and quality assurance, coordinates corrective activities to clean database and retain users, and manages communication processes with other departments regarding database improvements. Conducts audits and provides feedback to reduce errors and improve processes and performance. Maintains current provider data to ensure the quality of the network. May be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles.This position requires ACHA Level II Background checks (fingerprinting) by the State of Florida for all Clinicians that have face-to-face contact with members and will require renewal every five years.Primary Responsibilities:Apply knowledge / skills to a range of moderately complex activitiesDemonstrate great depth of knowledge / skills in own functionSometimes act as a technical resource to others in own functionProactively identify solutions to non-standard requestsSolve moderately complex problems on ownWork with team to solve complex problemsPlan, prioritize, organize and complete work to meet established objectivesMay coordinate work of other team membersExtensive work experience within own functionWork is frequently completed without established proceduresWorks independentlyMay act as a resource for othersMay coordinate others activities
Required Qualifications:High School Diploma / GED (or higher)Ability to create, copy, edit, send, and save in Microsoft Excel and Microsoft WordData Entry experiencePreferred Qualifications:Inquiry or update experience with BSAR (ADR SEQ data experience)Inquiry access to CSPExperience in the Healthcare IndustryContract and demographic inquiry or update experience in NDBCustomer Service experienceClaims experienceProvider Data Maintenance experienceCareerswith AxelaCare. Discover a health services career thatencourages your professional growth while delivering steadfast commitment toexceptional patient care. That's what you discover at AxelaCare. We were founded by a close group of medicalprofessionals in Lenexa, KS to provide patient-focused, state of the art homeinfusion services for acute, hemophilia and Intravenous Immune Globulin (IVIG)therapies. Today we collaborate with leading doctors to develop breakthroughtechnologies for patient outcomes assessment; and we recently joined Optum,part of the UnitedHealth Group family of companies. It all reinforces ourcommitment to empowering people in the pursuit and delivery of exceptionalpatient care, and creating personalized career paths to discovering your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.