The Cornell SC Johnson College of Business is comprised of the university's three accredited business schools: The Hotel School, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students. It is one of the most comprehensive business schools in the nation, with 145 research faculty and nearly 2,900 undergraduate, professional, and graduate students. The SC Johnson College of Business has a collection of areas of expertise not found in any other leading institution and an unparalleled resource base from which to draw—both within the College and within Cornell (including Cornell Tech).
The Samuel Curtis Johnson Graduate School of Management at Cornell delivers educational programming across six different MBA programs with the intent of developing highly successful and ethical business leaders of the future. Relying on the pillars of performance learning, a collaborative community and Cornell's vast connections, the Johnson faculty produce students equipped to excel in the current cross-functional, collaborative, digital economy.
The Admissions and Financial Aid team at the Johnson School is charged with attracting, selecting, and matriculating the highest caliber of diverse students in the MBA (Masters of Business Administration) and AMBA (Accelerated Masters of Business Administration) programs.
The Graduate MBA Financial Aid Associate works under the direction of the Assistant Director of Financial Aid. S/he is responsible for participating and assisting in the distribution of financial assistance to eligible MBA students. This includes: working with current and prospective students to explain the process of financial aid; reviewing applications and verifying student FAFSA data and ‘C’ codes processes; and performing other related duties as assigned consistent with the general scope of the position.
Essential duties and responsibilities of this position include but are not limited to:
Providing services to a diverse student population; in person, online and by phone, on the available aid options and the student loan application process
Understanding the varied MBA programs offered at Johnson and different academic calendars and billing dates
Processing federal student loan application request - which includes verification of Grad PLUS credit checks and updates to loan origination and disbursements; the certification and disbursement of private student loans and process of our international loan program
Continually following up with students to ensure all required steps and documents are completed
Processing scholarship awards (internal and external)
Verifying VA benefits; Post 9/11 and Yellow Ribbon awards and disbursement
Reconciling private student loan fund accounts
Generating financial aid correspondence: award letters, missing document letters, verification requests, citizenship clarification, and other documents as needed
Maintaining and updating financial aid information in publications, website, portal etc.
Collaborating with the main Office Financial Aid, Office of Bursar, and University Registrar on matters of federal regulations, billing and registration requirements
Knowledge of federal and private loan programs is strongly preferred. Experience with PeopleSoft Financial Aid system, Salesforce, Department of Education websites and NSLDS strongly preferred. A demonstrated ability to work independently and in a team-based environment, manage conflicting priorities and work under deadlines is needed. Must be detail-oriented with organizational and problem-solving skills, and be able to manage deadline oriented projects. In addition, the successful candidate must be able to work well with all levels of employees, be flexible in nature, and have sound judgment with an open and collaborative style that encourages teamwork and cooperation beyond the immediate team to the broader organization. Must have a passion for excellent customer service.
Education and/or Experience:
Bachelor's degree in related area or equivalent experience/training. Minimum 2 years of Financial Aid or related experience required.
Visa sponsorship not available for this position.
University Job Title:
Financial Aid Associate I
Pay Rate Type:
Number of Openings:
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