Position Description:The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. Here at OptumRX, we've earned the trust of more than 64 million people who rely on us for the prescription drugs that improve their health and lifestyles. When you join us, you'll be part of the UnitedHealth Group family of companies where you'll have some of the best training and tools in the world. As a Pharmacy Technician, you'll be responsible for answering incoming calls and completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 6 leader.This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details/clinical information. It's a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life-saving medications in an accurate and efficient manner.Positions in this function perform various duties related to the fulfillment of prescription orders. Interprets physicians' prescriptions and creates order, accesses, inputs, and retrieves prescription information from computer system, verifies whether order is reimbursable. Dispenses any or all of the following: unit doses, specialty pharmaceuticals and injectibles; may compound medications. Consults with customers, patients and/or physicians regarding use of medications and potential drug interactions. Consultations may be telephonic or in person. Reviews and approves / denies requests for prescription prior authorizations. Pharmacists must have a current license without restrictions and Pharmacy Technicians must have current state license or national certification without restrictions based on regulatory requirements of worksite.Primary ResponsibilitiesEnter prescriptions and verify appropriate and accurate information Contact patients, pharmacists and doctor's offices to resolve claims issues Process prescriptions (from intake to order completion) Resolve customer issues; ensuring accurate information is providedModerate work experience within own functionSome work is completed without established procedures.Basic tasks are completed without review by others.Supervision / guidance is required for higher level tasks.
Requirements:High school diploma / GED (or higher) or equivalent work experience Kansas Pharmacy Technician licensing (or ability to obtain licensure within 90 days of employment)Proficiency with computer and Windows PC applications including ability to navigate and learn new and complex computer system application Preferred QualificationsPharmacy / prescription data entry experience Careerswith AxelaCare. Discover a health services career thatencourages your professional growth while delivering steadfast commitment toexceptional patient care. That's what you discover at AxelaCare. We were founded by a close group of medicalprofessionals in Lenexa, KS to provide patient-focused, state of the art homeinfusion services for acute, hemophilia and Intravenous Immune Globulin (IVIG)therapies. Today we collaborate with leading doctors to develop breakthroughtechnologies for patient outcomes assessment; and we recently joined Optum,part of the UnitedHealth Group family of companies. It all reinforces ourcommitment to empowering people in the pursuit and delivery of exceptionalpatient care, and creating personalized career paths to discovering your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: health care, healthcare, Managed Care, Pharmacy Technician, Optum, OptumRx, UnitedHealthcare, pharmacy, pharmacy technician license, UnitedHealth Group, retail pharmacy
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.