Location Redfern Health Full/Part Time Full-Time Regular/Temporary Regular
Utilizes computer programs and processes to manage data and pre-matriculation immunization requirements. Schedules appointments by walk-in or telephone for Student Health Service Providers. Updates demographics, enters insurance information, and verifies student eligibility. Provides excellent customer service while maintaining strict confidentiality working within the guidelines of Family Educational Rights and Privacy Act (FERPA) and Health Insurance Portability and Accountability Act (HIPAA). Complies with standards of The Joint Commission. Performs other duties as assigned. JOB DUTIES:
40% - Essential - Medical Clearance Processing: Completes medical clearance processing both manually and electronically to comply with pre-matriculation requirements. Performs acknowledgement, verification and data entry of immunization documentation required by the University that is received by fax, mail, or image upload. Sends notifications of noncompliance to students via secure message and email. Staffs student orientations and works with other departments and programs on campus to ensure immunization requirements are communicated to new, and transfer students.
20% - Essential - Information Management: Under the direction of the Health Information Manager ensures that only authorized individuals have access to the patient/ client health information and that all release of information requests are in compliance with HIPAA and FERPA guidelines. Maintains accurate documentation of record requests to and from Student Health Services. Assists with handling of correspondence between patients, visitors, and staff to ensure proper handling of Protected Health Information (PHI).
20% - Essential - Records Compliance: Analyzes and reviews health records for completeness and accuracy. Receives, scans and distributes confidential information in a timely manner to comply with standards of the Joint Commission and other regulatory bodies. Helps resolve any issues with missing or misplaced documentation. Prepares requests for accounting of disclosures, restrictions, and amendments to the record.
20% - Essential - Registration: Performs check in and scheduling functions for patients/clients of Student Health Services (SHS). Updates patient/ client demographics, scans and enters insurance card information into PnC. Verifies student eligibility in I-Roar and adjusts student account to reflect fee paid/ non-fee paid status and counsels accordingly. Communicates effectively with patients, visitors and staff to ensure excellent customer service. MINIMUM REQUIREMENTS:
A high school diploma and experience in records management, information systems, or office administration. RESPONSIBILITIES:
JOB KNOWLEDGE Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations
SUPERVISORY RESPONSIBILITIES No Supervisory Duties - Not responsible for supervising employees.
BUDGETARY RESPONSIBILITIES No Budget Responsibilities - No fiscal responsibility for the department's budget. PHYSICAL REQUIREMENTS:
Standard Hours: 37.5; Band: 04 ($ 26,988.00 - $ 31,800.00) WORKING CONDITIONS:
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.
One of the country’s most selective public research universities, Clemson University serves a uniquely driven and highly accomplished student body. Ranked consistently a top public university by U.S. News and World Report, Clemson is a science- and engineering-oriented college dedicated to teaching, research and service. Founded in 1889, we remain committed both to world-class research and a high quality of life.