Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Priority given to applications received by January 1, 2018.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a Great College to Work For for four consecutive years.
The UW Graduate School has an outstanding opportunity for an Administrative Counseling Specialist.
The Administrative Counseling Specialist is a member of the Graduate School's Graduate Enrollment Management Services (GEMS) team who ensures that the University of Washington's (UW) high standards for admission, academic progress, and graduation requirements for all graduate students are maintained. The individual in this position provides frontline coordination of services for GEMS and advises graduate applicants and current graduate students (30,000+ applications/year and nearly 14,000 graduate students) by phone and e-mail. Inquiries range from technical needs/questions about the admission application or online submission of theses and dissertations to interpretation of Graduate School policies. When necessary, this position will identify and connect applicants and students with appropriate GEMS or departmental advisors for in-person advising on specific issues and circumstances.
This position also supports the GEMS Director in managing email, phone calls, and calendar, in addition to leading or supporting special projects.
Specific duties and responsibilities include:
Advise graduate applicants and students applying to and enrolled in programs on all three campuses for issues related to graduate admissions, graduate education policies and procedures, degree and graduation requirements, and publication and submission requirements for master's theses and doctoral dissertations.
Process application fee waivers, refunds, and receipts for applications.
Assist GEMS Director with unsatisfactory progress process.
Conduct reviews of electronic theses and dissertations according to Graduate School formatting specifications.
Lead or support special research projects as assigned.
Assist in managing GEMS Director's calendar and email.
Manage GEMS' budgets including reconciling and approving Procard expenses.
Coordinate GEMS' workshops and information sessions.
Serve as back-up for GEMS' Administrative Program Specialist.
Other duties as assigned.
Bachelor's degree in Counseling, Humanities or related field and 3 years of administrative experience.
Demonstrated ability to advise diverse pool of clients on policy and process.
Ability to exercise discretion, maintain confidentiality, and use independent judgment.
Ability to work with people under stress in a high volume office.
Strong oral and written communication skills.
Strong organizational skills.
Ability to prioritize multiple projects and meet deadlines.
Experience with Microsoft Windows-based systems and proficiency in Microsoft Office applications.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience working with MyGradProgram (MGP).
Working knowledge of UW administrative systems including Student Database (SDB) and MyFinancialDesktop.
CONDITIONS OF EMPLOYMENT:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.